Technical Support Executive

2 days ago

Klang, Selangor, Malaysia FUJIFILM Business Innovation Full time 20,000 - 30,000 per year
Description

Job Descriptions:

  • Provide remote technical support to customers via telephone, e-mail and other appropriate channels.
  • In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets.
  • Deliver the best customer experience by adhering to the Company policies and procedures.
  • Use and develop problem-solving techniques to resolve customer issues and enquiries as to achieve key stakeholders' satisfaction.
  • Educate and guide customer on printer and printing software technology
  • Contribute to the knowledge management database available to all staff.
  • Continually builds understanding of customer's business, their challenges, drivers and future direction to build strong customer focused relationship

Job Requirements:

  • Degree in any discipline. Fresh graduate is encouraged to apply.
  • At least one (1) year working experience in contact center or customer support related field.
  • Good command of spoken and written Mandarin.
  • Proficient in relevant computer applications like MS Office.
  • Demonstrate excellent communication and problem-solving skills.
  • Highly motivated and result-oriented team player with good interpersonal skills.
  • Able to work independently and as a team.
  • Have pleasant disposition and attitude.
  • Ability to handle stressful situation appropriately.

  • IT Technical Support

    2 days ago

    Klang, Selangor, Malaysia HPE SOLUTIONS (M) SDN BHD Full time 40,000 - 60,000 per year

    Job DescriptionCorporate Office IT support in Kuala Lumpur and Petaling Jaya.Technical troubleshoot for Corporate office Computer, Application Software and etc.EUC software application and IoT devices support.Remote troubleshoot remote computer and devices.New IT asset preparation, data backup, restoration and synchronization.Customer walk-in support.Ticket...

  • Technical Support Engineer

    2 weeks ago

    Klang, Selangor, Malaysia Infinity Logistics & Transport Sdn Bhd Full time 36,000 - 48,000 per year

    Key Responsibilities:Provide technical support and troubleshooting for clients and internal teams related to flexitank usage, installation, and performance.Assist in installation supervision, training, and on-site guidance at customer premises or during loading/unloading processes.Conduct quality checks and inspections of flexitanks to ensure compliance with...

  • Technical Support

    2 days ago

    Klang, Selangor, Malaysia Belimo Full time 90,000 - 120,000 per year

    SummaryThe job scope of a Regional Application Consultant (RAC) is responsible for providing leads to Malaysia Sales Director with regards to end users and consulting engineering calls. In an assigned territory, coordinates with the Sales Director on strategies to grow the business based on qualitative and quantitative objectives in the HVAC Contracting and...

  • protege - technical support

    2 weeks ago

    Klang, Selangor, Malaysia Privasia Sdn Bhd Full time 20,000 - 30,000 per year

    Positions Available:Technical Support EngineerApplication Support EngineerCustomer Support Engineer (based in Selayang)Job Qualifications:A degree in Computer Science, or IT.Minimum 1 years of experience. Fresh graduate is open to apply.Strong communication and attention to detail.Benefits:Monthly allowance: RM 2,000.00SOCSO & EIS contributionsAnnual leave &...

  • Engineer Technical Executive

    2 days ago

    Klang, Selangor, Malaysia Private Advertiser Full time 72,000 - 96,000 per year

    Role PurposeThe Engineering Technical Personnel supports engineering, production, and quality functions to ensure smooth operation of automotive parts manufacturing processes. This role handles technical documentation, process troubleshooting, tooling support, machine setup assistance, and continuous improvement activities to achieve stable, efficient, and...

  • protege - technical support

    2 days ago

    Klang, Selangor, Malaysia PRIVASIA Technology Berhad Full time 14,400 - 36,000 per year

    Privasat Sdn Bhd is excited to introduce ourProtege Program, an exceptional opportunity for fresh graduates to gain hands-on experience, build professional skills, and grow in a supportive and dynamic environment.Positions Available:Technical Support EngineerApplication Support EngineerCustomer Support Engineer (based in Selayang)Job Qualifications:A degree...

  • Technical Support Assistant Manager

    2 weeks ago

    Klang, Selangor, Malaysia Infinity Logistics & Transport Sdn Bhd Full time 40,000 - 60,000 per year

    Infinity Logistics & Transport Sdn Bhd are a leading logistics provider in Malaysia with a strong presence across Southeast Asia and 15+ countries. Our services include Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services.Why Join Us? Top 5 Global Flexitank Producer Largest Malaysia-Thailand Landbridge Service Provider...

  • Technical Assistant

    2 days ago

    Klang, Selangor, Malaysia Mah Sing Healthcare Full time 33,600 - 53,216 per year

    Responsibility1.1 Provide technical assistance and support to end-users, resolving hardware, software, and network issues promptly.1.2 Install, configure, and maintain computer systems, peripherals, and software applications.1.3 Troubleshoot and diagnose technical problems, identifying root causes and implementing effective solutions related to hardware,...

  • Technical Lead

    2 days ago

    Klang, Selangor, Malaysia SYREFL Energy Full time 60,000 - 120,000 per year

    To oversee and lead both the Survey Team and Audit Report Team in executing energy audit projects with technical accuracy and compliance to EECA 2024, MS1525, ASHRAE, ISO 50002 and related standards. The Technical Lead acts as the company's subject matter expert (SME), ensuring the quality of audit findings and providing technical support to the Sales &...

  • Executive, Technical

    2 days ago

    Klang, Selangor, Malaysia Carsome Full time 60,000 - 80,000 per year

    About You Responsible assisting CCL operation for any Technical issues & Technical projects.Your Day-to-Day Diagnose / rectify / advise and repairs the Mechanical jobs as following:- Suspension Noise Engine/Gearbox abnormal noise (During Driving/Idling)Body Noise (During Driving)Car cannot start (Except Battery/Remote/Remote Battery/Petrol)OBD Unable Erase...