Technical Support Engineer

2 weeks ago

Klang, Selangor, Malaysia Infinity Logistics & Transport Sdn Bhd Full time 36,000 - 48,000 per year

Key Responsibilities:

  • Provide technical support and troubleshooting for clients and internal teams related to flexitank usage, installation, and performance.
  • Assist in installation supervision, training, and on-site guidance at customer premises or during loading/unloading processes.
  • Conduct quality checks and inspections of flexitanks to ensure compliance with product and safety standards.
  • Work closely with the R&D, production, and quality teams to resolve technical issues and improve product design or application.
  • Prepare and maintain technical documentation, manuals, SOPs, and reports.
  • Participate in customer feedback sessions, record technical complaints, and coordinate follow-up actions.
  • Support the sales and business development teams by providing technical presentations or demos when needed.
  • Ensure compliance with industry regulations, safety standards, and logistics protocols.
  • Assist in root cause analysis and recommend improvements to minimize product failure and optimize performance.
  • Perform data analysis and reporting on support trends and customer issues.

Requirements:

  • Diploma/Degree in Engineering (Mechanical, Industrial, Manufacturing) or related technical field.
  • Minimum 1–2 years experience in technical support, logistics, or related manufacturing industry (Fresh graduates with strong interest are welcome).
  • Good understanding of logistics processes, particularly in bulk liquid transport and containerized solutions is a plus.
  • Strong problem-solving, communication, and customer service skills.
  • Ability to travel for on-site support or outstation assignments.
  • Proficient in Microsoft Office and basic technical documentation tools.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Able to commute to Pulau Indah.

If you are interested, you may email your CV/resume to

Job Types: Full-time, Permanent

Pay: RM3, RM4,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Pulau Indah: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your expected salary?

Work Location: In person

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