Collections for Mortgage Loan

2 days ago

Subang Jaya Selangor, Malaysia Alliance Bank Malaysia Berhad Full time 72,000 - 144,000 per year

Position: Collections Officers

Job Responsibilities:

  • Implement action plan to minimise collection losses and maximise recoveries
    1. Attend to all inbound calls from Collections general line within promptly
    1. Updates all cheques received into DMS within the same day
    1. Updates all inward letters, faxes etc into DMS within the same day
    1. Perform signature(s)' verification of all documents sent by borrowers
    1. Raise maintenance all requests for (post verifications) :
  • a) Change of contact info
  • b)Appointment of 3rd party to make enquiry into account
  • c)Deceased Status updating
  • d)Bankrupt Status updating
  • Management of Post Auction portfolio by way of timely collections of auction proceeds
  • Analyse and review weekly / monthly performance of Auction and provide corrective measures
  • Liaise with lawyers, regarding specific cases and/or to plan solutions to enhance collection of accounts
  • Negotiate with customers on settlement of account, whenever necessary
  • Review settlement of accounts
  • Responsible for the management and recovery of Consumer Non-Performing Loans/Mortgage Loan

Requirements:

  • Must have at least 2 years NPL/Mortgage Collections experience.
  • Preferably with a minimum Diploma in any field.
  • Candidate with related working experience in banking/ finance, especially with experience in collections and related legal matters will have added advantage.
  • Good judgement and possess good knowledge of the Malaysian legal system.
  • Target driven.
  • Fresh Graduates are encourage to apply.

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