IT Support Intern

1 week ago

Greater Johor Bahru, Malaysia DayOne Full time $12,000 - $36,000 per year

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe — and we're just getting started.

As we expand into new international markets, we're looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne's next chapter.

Job Description
Key Responsibilities

  • Assist in day-to-day IT support and helpdesk operations.
  • Set up and configure laptops/desktops for new joiners.
  • Maintain asset inventory and update documentation.
  • Support troubleshooting for hardware/software/network issues.
  • Assist with Microsoft 365, Teams, and SharePoint administration.
  • Participate in IT infrastructure upgrades or migration projects.
  • Provide user training or create user guides where needed.

Learning Opportunities

  • Exposure to real-world enterprise IT environment.
  • Hands-on experience with ticketing systems (e.g., ManageEngine).
  • Basic knowledge of system administration (Windows, Active Directory).
  • Understanding ITIL processes and incident/change management.
  • Gain communication skills in a professional workplace.

Qualifications

  • Currently pursuing a Diploma/Degree in IT, Computer Science, or related fields.
  • Basic understanding of operating systems and networking.
  • Eagerness to learn, proactive attitude, and strong problem-solving skills.
  • Good communication and teamwork skills.
  • Internship duration minimum 3 months

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

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