Infra Architect
8 hours ago
Infrastructure Service Delivery Manager
to lead the 24/7 support and maintenance of IT infrastructure services at the customer location. This role demands deep technical expertise in infrastructure architecture (Cloud & On-Prem), strong leadership in service delivery, and the ability to ensure high standards of availability, resilience, integrity, security, and performance across business-critical systems.
- Infra & Azure Solution Architecture:
Design and implement scalable, secure infrastructure solutions across cloud and on-prem environments. - Infrastructure as Code (IaC):
Hands-on experience with Terraform and Bicep for automated deployments. - Virtualization & Storage:
Expertise in VMware, Software Defined Storage (Datacore), and enterprise storage systems (Hitachi & IBM). - Cloud Platforms:
Proven experience as an AWS Cloud Engineer and Azure Architect.(Azure Architect Certification(Az-305)) - AVD & Entra IAM:
Design, implement, and maintain Azure Virtual Desktop and Entra Identity & Access Management. - Wintel & Network Management:
Strong knowledge of AD, DNS, DHCP, GPO, SFTP, and hybrid network architecture. - Lincese Management:
Exposure to window, Linux, database and various products licensing model to manage product licenses for customer. - Security & Compliance:
Support vulnerability assessment (VA) scanning and remediation at the infrastructure layer. - Cloud Governance:
Experience in Azure Well-Architected Framework and manage cloud costs (Cloud FinOps) setup. - Incident & Operations Management:
Experience in leading high-severity incident calls, oversee data center operations. - Reliability:
Expertise in DR tools and backup/recovery (TSM, Commvault, Veeam, Azure Backup) tools. - Leadership & Stakeholder Engagement:
Build and mentor high-performing teams, manage vendors, and identify growth opportunities with the customer. - Reporting & Audits:
Generate operational and audit reports; collaborate with internal/external audit teams. - Flexibility:
Willingness to work night shifts for critical incidents and maintenance activities. - 24/7 Infra Support Ownership:
Responsible for continuous support and maintenance of customer IT infrastructure.
Responsibility/Expectations from the role:
- Strong skills and hands-on experience in Infrastructure Solution Architecture across cloud and on-prem environments.
- Proven ability to manage and integrate multiple layers of IT infrastructure including OS, cloud, storage, backup, network, and identity management.
- Experience in leading project teams that consistently deliver high-quality services and solutions to customers.
- Practical and in-depth experience in operating systems, cloud platforms (Azure, AWS), storage solutions, backup technologies, and network architecture.
- Willingness and flexibility to work during weekends and night shifts, especially during high-severity incidents and patching windows.
- Strong communication and vendor coordination skills to effectively engage with stakeholders and ensure operational excellence.
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