Collection Officer

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and...

Funding Societies | Modalkuis the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and...

OverviewTo call and follow up on past due delinquent accounts to secure payments to prevent flow through of accounts in compliance with regulatory and bank requirements. Possess the ability to negotiate with borrowers to make the payments required to control delinquency flow and to achieve individual productivity standards. Review the portfolio and highlight...

Job description:JOB DESCRIPTIONContact customers via phone, email, or letter to remind them of overdue payments.Negotiate payment arrangements and follow up to ensure commitments are met.Maintain accurate records of all communication and payment activities.Investigate and resolve disputes or queries related to invoices or account balances.Prepare regular...

Duties and ResponsibilitiesTo perform Collections outbound (Telephone calls) or Inbound Calls (receive calls) to recover outstanding debt from Bank Islam delinquent customers including:To perform quality collection callsRemind customers on the overdue amountEducate customers on the awareness and the consequences of delaying and/ or nonpayment.To negotiate,...

Responsibilities:Debt Recovery & Negotiation: Contact customers, negotiate repayment plans, and ensure timely collections.Account Analysis: Review delinquent/high-risk accounts, prepare reports, and recommend resolutions.Customer Records & Documentation: Update contact details, maintain accurate records, and document all interactions.Customer Engagement:...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Collection Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Job...

Job description:Department | Team :Collections | Tele-CollectionsReporting to :Operations ManagerLevel :StaffLocation : Kuala Lumpur | MalaysiaEmployment type : Full TimeSalary range : Based on company salary system of Operations staffTentative Start-date : December 2025Confidentiality ObligationsThe Employee is liable for keeping the confidentiality of all...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for aCollection Officerto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Job SummaryThink...

• Monitor customers' accounts to identify outstanding payment.• Investigate historical data for each outstanding payment and take actions to encourage timely payments.• Carry out daily calls to negotiate with customers on payments and settlements.• Answer incoming customer calls regarding billing issues, service questions and general concerns....