Sales Team
2 days ago
We are seeking an energetic and sales-driven Retail Sales Associate to join our team. In this role, you will be the face of our brand both in-store and online. You will assist walk-in customers at our Bukit Bintang branch while simultaneously managing customer inquiries and sales leads coming through our Social Media channels (WhatsApp, Facebook, Instagram, TikTok).
Key Responsibilities:
1. In-Store Retail Sales:
- Greet and assist walk-in customers with a friendly and professional attitude.
- Demonstrate product features and recommend items based on customer needs to close sales.
- Maintain the cleanliness and visual merchandising of the showroom/store.
- Manage stock display and conduct daily inventory checks.
2. Social Media Sales & Engagement:
- Respond to customer inquiries (PM/DM) on Facebook, Instagram, and WhatsApp promptly to convert them into sales or store visits.
- Take photos/videos of new arrivals or promotions and post them on Company "Stories" or Statuses.
- Follow up on leads from social media (e.g., customers asking "How much?" or "Is this stock available?").
- Participate in occasional Live Stream sales (if required).
3. Sales Targets & Reporting:
- Achieve individual and team monthly sales targets.
- Process payments (Cash, Card, QR) accurately using the POS system.
- Gather customer feedback to improve our products and services.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1, RM5,000.00 per month
Benefits:
- Health insurance
- Professional development
Work Location: In person
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