Student Services Executive

2 days ago

Shah Alam, Selangor, Malaysia ACE Edventure Group Full time 36,000 - 48,000 per year

The Student Services Executive is to provide comprehensive support and assistance to students throughout their academic journey. Is a part of day-to-day administrative operations at the ACE EdVenture schools.

Duties and Responsibilities

  • Ensure that students' information is up-to-date
  • Maintain accurate student records and databases
  • Preparation i.e. photocopying, printing, creation, etc. of documents requested by the Principal, Vice Principal, Administration Manager, Academic, and Non-Academic departments
  • Ability to articulate information clearly and effectively to students
  • Coordinate organisation-wide updates and announcements that go out to parents and students
  • Coordinate and fulfill the school academic calendar, events, and deadlines, rental of the school facilities to external parties
  • Respond to inquiries via email, phone, and in person
  • Address and provide guidance to students' requests and queries
  • Communicate with parents about emergencies pertaining to their children i.e. injuries, illness, etc.
  • Participate in orientation programs for new student
  • Manage students' ID and locker allocation
  • Track students' attendance and punctuality
  • Managing the logistics of the classroom for new term, replacement and relocation (if needed)
  • Efficiently managing time and resources to meet the demands of the student services department
  • Proactively monitor and manage the school's ageing receivables, ensuring timely follow-ups with parents or guardians regarding overdue payments.
  • Collaborate with the finance department to implement strategies for debt recovery and minimize the school's exposure to bad debt
  • Assist with enquiries and school events such as Open Days, school fairs, school events, etc.
  • Anticipate extending support to international students
  • Interacting with our students as a tribe; all students are our students, regardless if you teach them regularly or not

Requirements and Skills

  • Diploma or Bachelor's degree
  • Knowledge of using software like Microsoft Word and Excel
  • Interpersonal and communication skills
  • Accuracy of information and attention to detail
  • Good organisational skills
  • Emotional intelligence and management
  • Ability to collaborate with all levels of people in the organisation
  • Maintaining confidentiality with students' information

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3, RM4,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • What is your notice period (Month)?
  • What is your expected salary (RM)?

Experience:

  • Administrative: 1 year (Preferred)

Work Location: In person

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