Payment & Helpdesk Team Lead

Key ResponsibilitiesProvide first-level technical support via phone, email, chat, or ticketing systemTroubleshoot and resolve basic hardware, software, and network issuesInstall, configure, and maintain computers, printers, and peripheral devicesAssist with user onboarding/offboarding and account setupDocument all support interactions in the helpdesk...

Position: Team Lead - RTRLocation: Selangor, Malaysia (Sunway Geo Tower)Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology...

General Ledger Team LeadYour new companyA reputable MNC Shared Services Centre is currently looking for aGeneral Ledger Team Leadto join their Malaysia office based in Selangor to perform, lead and support the company's general ledger on a global scale. This permanent role blends hands-on GL responsibilities with leadership and process improvement...

Location:Bandar Utama, 47800 Petaling Jaya, Selangor, Malaysia (Hybrid)• Hybrid Working:4 days in office + 1 day WFH (excluding Fri/Mon)• Google Certifications provided if you don't have them yet• Annual Leave: 14 daysType:Contract with high chance to convert permanent within 6–12 monthsClient:Our client is a leading retail MNC in Southeast Asia...

Agency :Havas MalaysiaJob Description :The Social Team Lead is responsible for managing a portfolio of clients and driving their strategic growth at the local level. They will define and implement tailored social media marketing strategies in collaboration with the trading team.The Social Team Lead helps clients grow their presence on social media platforms...

About Us:We are seeking an experienced and dynamic Customer Service Lead to oversee a growing team and ensure the delivery of outstanding service to our customers. The ideal candidate will have a strong background in BPO management, customer service, and team leadership, with a proven track record of optimizing operational performance, maintaining service...

MNC Environment / Regional exposureHybridOpportunity to work in a cross country set upKey Responsibilities:Lead and responsible for processing outbound pre-payments/distributions.Oversee the full distribution cycle: data ingestion, reconciliation, validation, approval, and pre-payment execution.Develop and maintain internal controls and ensure compliance...

Job Description:Oversee RMA, helpdesk, and service operations ensuring SLA compliance.Communicate directly with suppliers/vendors on RMA claims, escalations, and warranty parts.Manage outsourced service centers and vendor coordination.Lead and supervise engineers and helpdesk staff.Report performance and escalations to Head of Operations & Supply Chain....

Job Title:IT Infrastructure & Network Security LeadLocation:Puncak Alam, Shah AlamWork type: 1 year contract (renewable)Mode: Fully on-siteJob Summary:We are seeking a highly skilled IT Infrastructure Engineer to join our team during the pre-construction and construction phases of our data center. The ideal candidate will be responsible for planning and...

Position- Customer Service Team Leader (Mandarin Speaker)Support Location: Menara UOA Business Park, Subang Jaya (linked to LRT/KTM SubangJaya)Language- English and MandarinWorking Hours:1:30 PM – 10:30 PM Work Days: Sunday to Thursday (Off days: Friday &Saturday)Employment Type:Full-TimeKey Responsibilities:• Lead and motivate a team of Customer Service...