Retail Associates @ RITUALS

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Valiram Full time 40,000 - 48,000 per year

About Valiram

Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at

Join "RITUALS" team as Retail Associates at:

  • RITUALS, The Exchange TRX (2 vacancies)
  • RITUALS, KLCC (3 vacancies)

About the Role

Join our team at Rituals,a globally recognized lifestyle brand that turns everyday routines into meaningful rituals. As a Retail Associate, you'll live our brand values and create an inviting, mindful environment where every customer leaves feeling refreshed, inspired, and cared for.

What You Will Do

  • Welcome and engage customers with genuine warmth, and enthusiasm.
  • Lead the customers journey providing personalized recommendations to guide customers discover their very own "Ritual"
  • Maintain excellent standards to ensure the store always feels luxurious and welcoming
  • Support daily store operations, including cashiering, stock management, and VM.
  • Collaborate with your team to achieve sales targets and deliver exceptional experiences

What We're Looking For

  • Genuine passion for customer service and interest in self-care/wellness.
  • Friendly, confident personality that connects with customers at ease.
  • Minimum 2-3 years of retail experience in wellness/beauty/skincare is desirable but not mandatory.
  • Excellent communication and interpersonal skills
  • Fluent in English and Malay; Mandarin would be an added advantage.
  • Willingness to work in shifts, weekends, and public holidays.

Why Join Us

  • Elevate your career journey with South-East Asia's leading luxury retailer.
  • Enjoy attractive staff discounts on Valiram stores nationwide.
  • Be part of our V-Club community — enjoy free engagement activities like badminton, hiking etc. with colleagues across all Valiram brands.
  • 7 Off-days every month.

If you're passionate about wellness, lifestyle, and creating meaningful experiences for every customer — we'd love to meet you

Apply now and help bring the Rituals experience to life

Job Types: Full-time, Permanent

Pay: Up to RM4,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Application Question(s):

  • Are you available to start immediately? If currently employed, how long is your notice period?
  • Which outlet are you interested to apply for? (KLCC, TRX or both)

Language:

  • Chinese (Preferred)

Work Location: In person

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