Business Development Intern

6 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

Job Description

  • Assist in merchant self-registration tasks, including educating merchants on system requirements and guiding them through the onboarding process
  • Review and verify merchant documents to ensure compliance with ShopeeFood's guidelines
  • Monitor social media communications with merchants and promptly respond to their queries
  • Collaborate with Merchant Ops to identify duplicate submissions, enhance submission quality, and minimize rejection rates
  • Support lead generation for the self-registration channel through marketing initiatives and social media engagement
  • Analyzing data and patterns to provide insights to improve the merchant onboarding experience
  • Participate in marketing and engagement initiatives, such as pitching ShopeeFood's Welcome Package and assisting in promotional campaigns to attract new merchants
  • Campaign Ideation: Work together with the BD team to brainstorm and propose creative campaign ideas that can attract new merchants to join ShopeeFood (e.g. referral challenges, onboarding contests, or social media engagement campaigns)

Requirements

  • Currently pursuing or recently completed a diploma or degree in Business, Marketing, Communications, or a related field
  • Strong communication skills, both written and verbal, in English, Malay and Chinese
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace
  • Detail-oriented with a high level of accuracy and precision, meticulous and careful in verifying merchant documents and processing information
  • Familiarity with social media platforms and experience in handling online queries
  • Strong organizational and multitasking abilities
  • Ability to work independently and as part of a team in a fast-paced environment
  • Problem-solving skills and a proactive approach to handling merchant inquiries

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