Clerk

3 days ago


Taman Melodies, Johor, Malaysia JOB ELITE TT AGENCY Full time

JOB ELITE TT AGENCY is hiring a Full time Clerk role in Taman Melodies, Johor. Apply now to be part of our team.

Requirements for this role:

  • Looking for candidates available to work:
  • Mon afternoon
  • Mon evening
  • Tue afternoon
  • Tue evening
  • Wed afternoon
  • Wed evening
  • Thu afternoon
  • Thu evening
  • Fri afternoon
  • Fri evening
  • Sun afternoon
  • Sun evening
  • 1 year of relevant work experience required for this role

  • Handle backend processing of customer service requests and inquiries

  • Manage and update internal systems, records, and customer information
  • Support the front-line customer service team by preparing necessary documentation or follow-ups Investigate and resolve customer issues that require back-end coordination
  • Perform quality checks on processed requests or entries
  • Monitor ticketing or CRM systems and ensure timely follow-up on outstanding tasks
  • Prepare reports or summaries related to customer service performance or issues

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