front office assistant cum reservation

We are seeking a highly motivated Front Office Cum Reservation Assistant to join our team at the Hotel Grand Continental Kuala Lumpur. In this full-time position, you will be responsible for efficiently managing front office operations and ensuring a seamless guest experience.ResponsibilitiesGreeting and assisting guests at the front desk in a friendly and...

We are currently seeking a **Reservation cum E-Commerce Manager** specializing in revenue analysis preferably in **Hospitality Industry** to join our revenue team. The Reservation cum E-Commerce Manager will play a pivotal role in analyzing revenue data, identifying trends, and providing insights to support strategic decision-making and optimize revenue...

Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

Company DescriptionHotel Royal Kuala Lumpur is a 20-storey downtown city hotel located in the heart of the Federal Territory of Kuala Lumpur, Malaysia. The hotel features 225 elegantly refurbished rooms and suites, equipped with modern amenities such as Satellite TV and Internet Broadband access. Whether guests are visiting for leisure, business, or a...

Key Responsibilities:Reservation Handling:Process room reservations via phone, email, online booking platforms, and walk-ins.Ensure all booking information (guest details, payment methods, special requests, etc.) is accurately recorded in the hotel's Property Management System (PMS).Provide detailed information about the hotel's rooms, facilities, and...

**Responsibilities**: - Manage and assist day to day Front Office operation smoothly and systematically, eg. check-in / check-out / cashiering and etc. - Able to handle general administration and prepare daily, weekly and monthly report of the Front Office Department. - Manages and motivates the Front Office team in order to provide a high standard of...

'¢ Ensure that all Front office correspondence is filed accordingly. '¢ Handle all office supplies and equipment requisition. '¢ Provide guidance and assistance to Telephone Operator in special requests or problem that may arise in the department. '¢ Handle special projects delegated by Reservations Manager / E-Commerce Assistant Manager '¢ Take charge...

Job Summary: Responsible for delivering exceptional front office service by managing guest check-ins, check-outs, reservations, and inquiries with professionalism and warmth. This role supports daily operations, coordinates with internal departments, ensures compliance with standards, and actively contributes to guest satisfaction and team performance. Key...

The Reservation Assistant supports the Reservations Coordinator and Front Office team by managing the day-to-day processing of room reservations. This role is crucial for ensuring accuracy in booking details, providing exceptional customer service during the booking process, and maintaining clear, professional communication with all guests and third-party...

* Takes care of the arrival and departure processes for guests in compliance with internal procedures. - Maintains excellent relations with the welcomers, ensuring their activities complement each other. - Informs guests about the formalities, any particular conditions relating to their stay and the services available. - Handles phone calls - Passes on...