Technical Admin Executive

2 days ago


Ayer Itam, Penang, Malaysia O2Klinik Full time 2,000 - 3,500 per year

Key Responsibilities

  1. Technical & Device Maintenance

Perform servicing, troubleshooting, and maintenance for aesthetic and medical devices (laser machines, treatment devices, etc.).

Conduct installation, calibration, testing, and routine inspections on equipment.

Prepare service reports and maintain accurate maintenance records.

  1. Device Coordination & Logistics

Coordinate delivery, rotation, and movement of device parts and equipment.

Assist in ordering medical device parts as required.

  1. Compliance & Documentation Support

Assist in preparing for GDPMD (Good Distribution Practice for Medical Devices) internal audits.

Oversee and support the MDA (Medical Device Authority) registration process, including product verification and Medcast submission.

Monitor the application process for new and renewed device registrations.

  1. Customer Service & ExtraCare Support

Provide customer service for ExtraCare, handling inquiries related to machines and maintenance.

Perform general tasks related to ExtraCare operations.

  1. Device Demonstration & Internal Support

Understand all devices and demonstrate equipment usage to clients when required.

Support the device application process for O2 Klinik as approved by the supervisor.

  1. Ad-Hoc Tasks

Perform any other tasks assigned by the superior or manager.

Requirements

Diploma/Degree in Electrical, Electronic, Mechanical Engineering, Biomedical, or related technical field.

Experience in equipment servicing or technical support is an advantage.

Strong troubleshooting and problem-solving skills.

Good communication and coordination skills with suppliers, clinics, and internal teams.

Mandarin-speaking candidates preferred.

Able to work independently and travel when required.

Based in Penang.

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

  • Maternity leave
  • Parental leave
  • Professional development

Ability to commute/relocate:

  • Air Itam: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Must be willing to work in Ayer Itam Penang

Location:

  • Air Itam (Required)

Work Location: In person


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