Housekeeping Supervisor
24 hours ago
Job Summary:
The Housekeeping Supervisor (Rooms) is responsible for supervising and coordinating the activities of Room Attendants to ensure that guest rooms and public areas meet the hotel's high standards of cleanliness, presentation, and service excellence.
Key Responsibilities:
- Supervise and inspect guest rooms, corridors, and service areas to ensure cleanliness and maintenance standards are met.
- Train, guide, and motivate room attendants to deliver consistent, high-quality service.
- Coordinate daily room assignments and inspect rooms upon completion.
- Handle guest requests, complaints, and special room arrangements promptly and professionally.
- Ensure proper usage of cleaning materials and equipment.
- Monitor stock levels of housekeeping supplies and request replenishment as needed.
- Support the Executive Housekeeper in administrative duties and team scheduling.
- Uphold brand standards and ensure compliance with health and safety regulations.
Requirements:
- Minimum 2 years of experience in a similar position within a luxury hotel.
- Strong attention to detail and ability to manage a team effectively.
- Excellent communication and organizational skills.
- Pleasant personality with a guest-oriented attitude.
- Flexible and able to work on shifts, weekends, and public holidays.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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