Housekeeping Supervisor

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Kaite Property Management Sdn Bhd Full time 36,000 - 42,000 per year

Join us at KAITE Property Management, a wholly owned subsidiary of Berjaya and one of Kuala Lumpur's fastest-growing hospitality companies. We specialize in managing premium short-stay homes in the heart of the city, delivering exceptional comfort, seamless stays and memorable guest experiences.

We are looking for a dedicated Housekeeping Supervisor to support and guide our housekeeping team in maintaining high cleanliness standards across all units. This role is ideal for someone with strong attention to detail, hands-on experience, and a passion for delivering exceptional guest experiences.

1. Supervise & Support Daily Housekeeping Operations

  • Oversee daily housekeeping activities to ensure units are cleaned and prepared according to company standards.
  • Provide hands-on assistance during busy days or when needed.
  • Conduct daily briefings and ensure tasks are clearly assigned to team members.

2. Maintain Quality & Cleanliness Standards

  • Perform regular inspections of rooms and common areas to ensure consistent cleanliness and readiness.
  • Report defects or maintenance issues promptly, and follow up to ensure resolution.
  • Support the team in implementing corrective actions when quality standards are not met.

3. Train, Guide & Motivate the Team

  • Assist in training new room attendants on cleaning procedures, SOPs, and proper use of equipment.
  • Provide ongoing coaching to improve efficiency and service quality.
  • Encourage a positive, respectful, and cooperative team environment.

4. Manage Inventory & Supplies

  • Monitor stock levels of linens, guest amenities, and cleaning supplies.
  • Ensure timely replenishment and proper storage of items.
  • Help control usage to reduce wastage and maintain cost efficiency.

5. Coordinate Schedules & Daily Operations

  • Assist in preparing staff schedules, task lists, and deep-cleaning plans.
  • Ensure rooms are prioritized based on check-ins, check-outs, and operational needs.
  • Communicate closely with the front office and operations team to support smooth guest turnover.

6. Support Continuous Improvement

  • Provide feedback on cleaning methods, workflow improvements, and staff performance.
  • Help implement new tools, techniques, or best practices introduced by management.
  • Track and report operational issues, productivity concerns, or areas for improvement.

Requirements

  • Previous experience in housekeeping, hospitality, or property management (supervisory experience preferred).
  • Excellent attention to detail with strong organizational and follow-up skills.
  • Ability to supervise, motivate, and support a diverse housekeeping team.
  • Good communication skills in English and/or Bahasa Malaysia.
  • Physically fit and able to perform housekeeping tasks when required.
  • Willingness to work on weekends, public holidays.
  • Positive attitude, reliability, and a strong commitment to guest satisfaction.

Job Types: Full-time, Permanent

Pay: RM2, RM3,500.00 per month

Work Location: In person

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