Customer Relationship Officer

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time


Company Background

We are representing our client, a new start-up in Malaysia that operates a Loan-Matching Platform, in their search for a Customer Relationship Officer

Job Responsibilities:

  • Responsible for engaging customers through instant messaging, phone calls, and digital platforms
  • Gathering customer documentation, maintaining positive communication, and ensuring smooth case handling 
  • Guide customers on document preparation
  • Work flexibly based on customer needs and operational workflows
  • Cooperate with team members to maintain a positive and productive work culture
  • Record customer conversations, progress, and key notes in company systems

Job Requirements

  • Diploma or Degree in any related fields
  • 1 year experience in customer service, call centre, hospitality, or service-related industry
  • Must be friendly, patient, and able to handle diverse customer backgrounds
  • Strong follow-up skills and able to maintain accurate customer records.
  • Ability to communicate effectively in English, Bahasa Malaysia preferably Mandarin or Cantonese

Other info:

  • Competitive base salary
  • Working hours : Mon - Fri (9am - 6pm)
  • Medical & Health Coverage is provided

Qualified and interested candidates may apply online or email your updated resume to

Only shortlisted candidates will be notified.




  • Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Company Background We are representing our client, a new start-up in Malaysia that operates a Loan-Matching Platform, in their search for a Customer Relationship Officer Job Responsibilities:Responsible for engaging customers through instant messaging, phone calls, and digital platformsGathering customer documentation, maintaining positive communication,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SmartHire by SEEK Full time

    Our client MIR Maju Enterprise Sdn. Bhd. is seeking a Customer Relationship Specialist to join their teamJoin a dynamic team focused on product development and distribution of professional-grade natural functional products. This role offers a unique opportunity to engage with customers across various channels, driving sales and enhancing customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cornerstone Global Partners Full time

    Key ResponsibilitiesCommunicate professionally with customers across all Malaysian demographics through instant messaging and phone.Handle written and verbal communication clearly and effectively.Follow up with customers to collect documents required for loan assessment.Guide customers on document preparation and ensure accuracy before handover.Maintain a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time 60,000 - 120,000 per year

    Sales and Service ManagementFocus on excellent personalized service to PB customers by attending to PB customers various banking transaction needs while resolving problems/complaints within specified TATActively identify and pursue sales opportunities by:Expanding and growing new customer base & New Investment Account through referrals from existing PB...


  • Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time 50,000 - 150,000 per year

    Sales Planning & ActivitiesTo drive SBG sales network to acquire and nurture a list of corporations to sign-up Payroll through switching of employee salary bankResponsible for customer development, account opening and planning related marketing and sales activities to achieve revenue targetsDrive joint sales effort with various SBGs to sign-up companies for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Two95 International Inc. Full time 48,000 - 96,000 per year

    Hiring immediately for a reputed BANK @ KLCANDIDATE MUST POSSES - compulsory licenses - IPPC, FIMM, PCE, CEILLI, TBE, etc.Key Responsibilities:Acquire and manage customer relationships by providing financial planning advice in a sales oriented environment. Manage customer relationships to increase share of wallet under the "Farmer" concept. Provide...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TWO95 International, Inc Full time

    Hiring immediately for a reputed BANK @ KLCANDIDATE MUST POSSES - compulsory licenses - IPPC, FIMM, PCE, CEILLI, TBE, etc.Key Responsibilities: Acquire and manage customer relationships by providing financial planning advice in a sales oriented environment.Manage customer relationships to increase share of wallet under the "Farmer" concept.Provide financial...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time

    Sales and Service ManagementFocus on excellent personalized service to PB customers by attending to PB customers various banking transaction needs while resolving problems/complaints within specified TATActively identify and pursue sales opportunities by:Expanding and growing new customer base & New Investment Account through referrals from existing PB...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full time

    The RoleComfort Works is looking for an enthusiastic and dedicated CX Officer to enhance our customer experiences for our global English-speaking markets. You will track all points of customer engagement, address customer queries, and identify ways to improve our customer services. This role is a fantastic opportunity to start your career in a dynamic and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time

    About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...