Sales Development Representative

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what's possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L'Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don't just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider's mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women's representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

The Opportunity
We are looking for self-motivated, tenacious, and goal-oriented individuals to join our Sales Development team as a Sales Development Representative (SDR). As an SDR, you will be responsible for generating a pipeline of new business opportunities through prospecting into companies and having high-level conversations with C-level executives. This position has advancement potential within the sales organization and we are welcoming all driven individuals who are recent college graduates, or individuals early in their career. What can you expect from the role?

• Generating a pipeline of leads and business opportunities through prospecting into companies and conducting market research,
• Following up with prospects through inbound and outbound cold calls and emails, 
• Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle,
• Understanding customer needs and requirements,
• Effectively communicating the value propositions across multiple product lines to secure initial meetings with potential new customers,
• Brainstorming with the team on how we can identify key players and generate interest in Insider's products,
• Always maintaining and expanding the prospect database in our assigned segments. 

We want you to join us while we are taking a step into the future if you;

• are a new graduate who is highly encouraged or has 1-2 years of sales experience;
• have a Bachelor's Degree in related fields,
• have a fair understanding of the e-commerce market as a plus,
• have the ability to multitask and manage time effectively,
• have excellent oral and written communication skills,
• are a natural around the phone (dialing dozens of numbers a day is a piece of cake for you),
• have a passion for market research, identifying key players, and generating leads,
• have a desire to hustle,
• can adapt quickly in a fast-paced, start-up environment,
• have a fair understanding of Digital Marketing or have experience in a customer-oriented position.

Alright.. so now you're contemplating, "what's in it for me?"

• You can improve and challenge yourself with the many soft skills training sessions that we offer. You'll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
• You'll have space to share your skills through training sessions and workshops if you wish. Sharing is caring
• We'll provide you with a paid Spotify account subscription, how do you fancy working to the beats of your favorite audio while blocking out the rest of the world?
• You'll have a chance to work in an international, diverse, and inclusive environment
• You'll be part of an industry that's shaping the future of customer experiences.

We are an energetic team that loves to work with ambitious, curious, and humble doers who are driven by defining and owning their own success. We are on the mission of creating a global industry standard – and we're confident that it can only be done with a top-notch team delivering a first-class customer experience.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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