e-hailing admin executive

2 weeks ago

Johor Bahru, Johor, Malaysia Basic Today Klang Full time 20,000 - 30,000 per year

Job Vacancy: E-Hailing Admin Executive (Customer Support)

Location: Iskandar Puteri, Johor

Working Hours: Rotational Shift

Intake: October

Job Description

We're looking for an energetic and responsible E-Hailing Admin Executive to join our team

This role combines administrative support with customer call handling for a leading e-hailing project.

Key Responsibilities:

  • Handle incoming calls from drivers and customers regarding trip, payment, or account issues.
  • Assist with driver onboarding, document checking, and account activation.
  • Maintain accurate data entry and daily reports.
  • Coordinate with internal teams to resolve issues efficiently.
  • Perform other admin and support tasks as assigned.

Requirements

  • Minimum SPM/Diploma or equivalent.
  • Good communication skills in English & Bahasa Malaysia (Mandarin is an advantage).
  • Basic computer knowledge (Excel, Word, Google Sheets).
  • Able to work on a rotational shift basis
  • Prefer candidates who can start in October.

Additional Information

  • Training will be provided.
  • Friendly and supportive working environment.
  • Opportunity to grow within a leading global customer experience company.
  • Other positions are available, but most prefer October joining and Mandarin-speaking candidates.

Job Type: Full-time

Pay: RM2, RM2,500.00 per month

Work Location: In person

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