Workday Analyst II

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time


Overview

We are seeking a skilled and detail-oriented Workday Analyst II to join our HR Technology team. In this role, you will serve as a subject matter expert in Workday, responsible for the ongoing configuration, optimization, maintenance, and support of Workday HCM modules. You will work closely with cross-functional teams including HR, Payroll, Finance, and IT to deliver scalable and effective solutions that enhance the employee experience and improve operational efficiency.



Qualifications

  • Required:

    • Bachelor's degree in Human Resources, Information Systems, Business, or related field (or equivalent work experience).

    • 2–4 years of experience working with Workday in an analyst, HRIS, or systems role.

    • Hands-on experience in at least two Workday modules (e.g., HCM, Benefits, Recruiting, Compensation, etc.).

    • Strong analytical, troubleshooting, and problem-solving skills.

    • Excellent communication skills with the ability to interact effectively with both technical and non-technical users.

    • Experience with Workday reporting tools (e.g., Report Writer, Calculated Fields, EIBs).

    Preferred:

    • Workday Pro Certification or Workday training preferred.

    • Familiarity with Workday Studio, Prism Analytics, or Integration tools is a plus.

    • Experience in a global or enterprise-level Workday environment.



Responsibilities

  • Key Responsibilities:

    • Configure, test, and implement changes in Workday modules such as Core HCM, Compensation, Benefits, Recruiting, Talent, Time Tracking, Absence, or Payroll.

    • Serve as a liaison between HR, IT, and other stakeholders to gather requirements, troubleshoot issues, and deliver Workday enhancements.

    • Analyze data and workflows to recommend improvements or automation opportunities within the Workday ecosystem.

    • Maintain data integrity through regular audits, validations, and data cleanup activities.

    • Support Workday releases and updates, including testing new features, assessing impact, and documenting changes.

    • Assist with report creation and dashboard development using Workday Report Writer, Calculated Fields, and other reporting tools.

    • Provide end-user support and training, ensuring optimal use of Workday functionality.

    • Participate in or lead Workday-related projects and initiatives, managing timelines and deliverables.


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