Receptionist cum Mailroom Clerk
2 days ago
Employment Type: Contract (Maternity Replacement)
Working Hours: Monday to Friday, 9:00 a.m. – 6:00 p.m.
About the Role:
We are looking for a friendly, organized, and customer-oriented individual to join our team as a Receptionist cum Mail Room staff on a contract basis to cover maternity leave. The successful candidate will be the first point of contact for visitors and responsible for managing front desk operations and mail distribution efficiently and professionally.
Key Responsibilities:
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person or department.
- Answer, screen, and forward incoming phone calls promptly.
- Ensure the reception area is tidy and well-maintained with necessary stationery and materials (e.g., pens, forms, brochures).
- Provide basic and accurate information to visitors and callers in person, via phone, or email.
- Maintain office security by controlling access, monitoring visitor logs, and issuing visitor badges.
- Sort and deliver incoming mail and packages to the respective departments promptly.
- Maintain accurate records of incoming and outgoing mail.
Job Requirements
- High school certificate, diploma, or equivalent qualification preferred.
- Prior experience in a similar role will be an added advantage.
- Good communication and interpersonal skills.
- Able to remain calm, professional, and courteous when dealing with visitors and calls.
- Fast learner, customer-oriented, and proactive in work approach.
- Able to handle large volumes of mail accurately and efficiently.
- Basic computer literacy (MS Office).
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