Merchant Operations Assistant

Salary: RM 5,500 + Medical BenefitLocation: Exchange 106 Office Tower, KLWorking Hours: 1pm-10pm (Daylight saving month: 2pm-11pm)Reports To: Merchant Service Team LeadWhat You'll Do• Communication with clients via our phone system, live chat and shared mailboxes, which includes working closely with a number of different teams ranging from our Relationship...

We are looking for a Merchant Operations Manager to oversee merchant onboarding, relationship management, and day-to-day operational support. This is a client-facing role that ensures merchants have a smooth experience from signup to live transactions, while coordinating across internal teams to resolve issues quickly and effectively. **Key...

Key Responsibilities Merchant Lifecycle Management - Execute end-to-end merchant onboarding across all relevant business systems. - Process merchant information updates and decommissioning requests in accordance with internal protocols. - Ensure all merchant data is accurately captured and maintained. Operational Support - Conduct checklist-based...

Job Responsibilities:Support seller business growth through operational and marketing strategydevelopment.Build and maintain relationships with key merchants.Monitor seller performance and identify growth opportunities.Deliver customized business solutions to achieve revenue targets.Participate in merchant incubation and strategic...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**Responsibilities**: - To support daily operations task. - Ensure merchants onboarding processing and configuration are met within turnaround time. - Ensure continuously improvement and enhancement on system as well as merchant operational processes. - Attending supports or requests on existing merchant such as payment advice, non settlement, release...

KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 72,000 merchants across Hong Kong, Singapore, Japan and Australia, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business...

DepartmentOperations LevelExperienced (Individual Contributor) LocationMalaysia - Kuala Lumpur The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Analyse the performance of Merchant Partners based on KPIs - Maintain a sense of ownership, with a strong attention to detail. - Act as point of contact for Merchant Partners (our customers) to forge strong relationships and increase loyalty and retention. - Serve as a Merchant advocate for problem resolution. - Function as a training resource for Merchant...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...