IT Service Desk Analyst

Job description:Specialized call center that provides technical support and customer servicefor complex products or services. They focus on resolving complex issues beyond standard support channels, offering 24/7 multilingual support to serve a global audience.ob Responsibilties:Perform log & route to Tier 2 or Resolver Team(s)Perform 1st level...

Specialized call center that provides technical support and customer service for complex products or services. They focus on resolving complex issues beyond standard support channels, offering 24/7 multilingual support to serve a global audience.Job Responsibilties:Perform log & route to Tier 2 or Resolver Team(s)Perform 1st level troubleshooting on...

Company: E&E-Construction IndustryWorking Location: JohorJaya, 81100Working Hours: Mon - Fri 8am-5pm, Sat 8am-12pm (5.5 days)1) Front Desk & Customer ServiceGreet, register, and assist customers and visitors in a friendly and professional manner.Attend to customer enquiries via phone, WhatsApp, email, or walk-in.Provide basic information and direct customers...

About the company:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

Customer ServiceGreet and assist clients as they arrive, ensuring a positive first impression.Provide detailed information on services, products, and promotions.Answer inquiries and provide consultations regarding wellness services, packages, and products.Address customer concerns and resolve issues promptly and professionally.Maintain a welcoming, friendly,...

jobscope:.Greeting and welcoming guests – Ensure every customer feels comfortable upon arrival.Handling bookings and reservations – Assist with phone calls, online booking systems, or walk-in appointments.Providing service information – Explain wellness packages, spa treatments, pricing, and promotions to customers.Managing check-in and check-out –...

Our client is a leading investment holding company, principally involved in the trading of information technology and information communication technology (IT and ICT) related products and services, property construction, property development, property investment, and moneylending businesses, finance and accounting services and solutions. They...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunityRegisters and rooms all arrivals according to established proceduresMaintain intimate knowledge of departmental standards and proceduresKeeps abreast of all modifications to accounting policies and proceduresResponsible and attends...

As a Customer Service Representative, you will be the first point of contact for our guests, ensuring that all inquiries, bookings, and concerns are handled with professionalism and a personal touch. Your goal is to provide excellent service that enhances the guest experience from the first message to the final farewell.Job Description (Key...

Description JOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...