Business Operation Officer

3 hours ago

George Town, Penang, Malaysia Murata Full time 30,000 - 60,000 per year

Job Description :

  • On time respond to customer's inquiries (Quotation, Document, etc).
  • Handle customer's order, schedule, delivery confirmation and follow up.
  • Manage concerned document such as airway bill, invoice, packing list, custom form.
  • Able to resolve customer interactions, transactions, comment, and complaints.
  • To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – factory or warehouse with customer in order to manage the sufficient stock.
  • To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it.
  • Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer.
  • To support a variety of inquiry such as product specification, promotion status, documentation by working with internal counterpart.
  • Coordinate internal process, monitoring and reporting some internal key indicator.
  • Grasp customer's demand situation and order trend.
  • Support for customer's account maintenance.
  • Internal data base maintenance, prepare budget, and reporting sales result.

Job Requirements :

  • Diploma or Degree Holder (Fresh graduate are welcome).
  • Required skill(s): computer literature, MS word & Excel, good communication skill.
  • Required language(s): English
  • 1-2 years working experience as sales operation job.
  • Candidates with related pre-sales experience in the electronics industry will be an advantage.
  • Can start work ASAP.
  • Working day and time: Monday-Friday, 8:30am~5:35pm
  • Location : Menara Boustead, Georgetown

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