Customer Success Cum Marketing
1 week ago
TM MOTOWORLD SDN BHD IS HIRING NOW
Position: Customer Success
Who are we ?
We are motorcycle expertise since 80's.
Gold achiever in Premium Dealership Award for Sales Achievement.
In year 2023 we are expanding to 3- branch in peninsular Malaysia.We Are Lambretta Italy motor scooters dealer and also Big Bike Motorcycle Shop.
We need you to be part of us, to work together towards our mission & help you to build your career & achieve your dream.
Your Role:
-Make outbound calls to follow up with our customers for buying experience.
-Conduct CRM and follow up sales via telemarketing.
-Address Customer Inquiries and communicate with teams.
-Answering client correspondences through email, WhatsApp, and by phone.
-Assist Marketing for Event Support.
-Assist in AD posting and customer communications
-Any other duties as and when assigned by superior from time to time.
We're Looking For:
-Age 21-30
-active listener.
-Customer-focused mindset with patience and empathy.
-Minimum SPM/STPM-1+ year telemarketing/customer service experience
-Confident communicator (Bahasa Malaysia & English)
-Proficient in Microsoft Office
-Able to work independently
Wanna be part of the energetic team & grow 10x stronger with 10x more rewards? Please join us now.
Plenty of opportunities for you to shine bright are awaiting you
Please submit your portfolio with a resume with clear information.
Job Type: Full-time
Pay: RM2, RM2,200.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Klang (Klang): Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer support: 1 year (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
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