Technical Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Responsible in managing the M&E services and ensure the effectiveness of overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management. Must be Certified Data Centre Professional.

• Facility Management (Operation & Maintenance)
• To assist in the implementation of operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
• Recommend continuous management initiatives and energy management plan. Actively search-out opportunities to achieve better or best results and increase the energy efficiency (PUE – Power Utilization Efficiencies).
• To create and update the site asset register and ensure the statutory compliance are in place.
• Review stock levels of the required inventory of spares on site
• Recommend continuous management initiatives and energy management plan.
• Sound written and oral communication skill. Good presentation skills required for client review meeting.
• Managing ad-hoc related projects
• Competent in under taking Job Hazards Analysis (JHA)
• To submit relevant reporting data and ensure timely submission to Facilities Manager
• To provide 2nd level support and manage the site operation in the absence of Facilities Manager
• HSE Management
• To ensure the site provision of safe working environment and compliance to HSE standards.
• Competent in under taking Job Hazards Analysis (JHA)
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• Procurement & Vendor Management
• To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI
• To assist the Facilities Manager and ensure vendor procurement processes are in in compliance to both Client and JLL guidelines
• Technical Team Management
• To prepare the job descriptions for all technical staff and assign relevant manpower to specific task
• Provide advice to the technical team and overall management of their work schedule
• Helpdesk Team Management
• To prepare the job description for Helpdesk Administrator and ensure the SLA/KPI are adhered to with superior customer service management

Qualifications and Ideal Experiences

Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.

3 - 4 years of relevant experience in engineering, semiconductor or critical environment space.

Having 33KV Chargeman Certificate will be an advantage

1 - 2 years' experience in the operation of electrical and mechanical services in Tier III or

equivalent data centre or critical facility.

Excellent people skills and ability to interact with a wide range of client and vendor staff.

Critical environment experience within similar sized site or operation.

Experienced with continuous improvement initiatives, client relationship and preparation of

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Hands-on experiences and knowledge in M&E and building related systems, eg CRAU, chillers,

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Lead major DC activities during non-office hours where appropriate.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.