Sales Executive

2 days ago

Malaysia IHG Full time 30,000 - 60,000 per year
Description

Your Day To Day

  • Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets.
  • Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel.
  • Follows up on all enquiries.
  • Analyses historical and other statistical information.
  • Entertain clients with the object to secure business or strengthen ties when required.
  • Negotiate terms pertinent to the sale of conference and banqueting services.
  • Conduct site inspections and tour familiarizations.
  • Conduct client interviews.
  • Attends trade shows, exhibition to market & promote event spaces when required.
  • Establish leads from newspapers, magazines, relevant industry documents and follow up.
  • Maintain a regular pattern of sales calls.
  • Maintain regular contact with IHG regional hotels and Key Accounts Sales team networks.
  • Monitor competitor activities and use information when developing strategies.
  • Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business.
  • Assist in the co-ordination of conference sales/promotional events and activities.
  • Assist in the operation of banquet functions.
  • Issuance of Banquet Event Order & Group Resume on timely manner.
  • Liaise with Reservations on group room block and individual travellers reservations.
  • Conducts daily briefings and other meetings as needed to obtain optimal results.
  • Handles administrative works and keeps up-dated files on the following Conference matters including:
    • Past, present and future events.
    • Menus and beverage lists.
    • Finance.
    • Standards.
    • Personnel and Training.
    • Entertainment.
    • Meetings.
    • Other hotels Conference and Banqueting operations.
  • Projects.
  • Material and Equipment.
  • Miscellaneous.
  • Liaise with the Purchasing Manager for any purchases needed for the Events department.
  • Liaise with the Graphic Department and Print Shop or external agencies to produce art work and printed material needed for the Conference department.
  • Monitors local competitors and compare their operation with his/her operation.
  • Solicits business and follow up on referrals and potential sales leads.
  • Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits.
  • Works with Manager in the preparation and management of the Department's budget.
  • Perform other duties as assigned.

What We Need From You

  • Bachelor's degree / higher education qualification / equivalent 
  • Minimum of 1 years related experience or 2 years Sales & Marketing/ Events Operation experience including management experience, or an equivalent combination of education and experience.
  • Strong knowledge of local businesses and business trends required.
  • Must speak local language(s).
  • Other languages preferred.

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