Customer Experience Executive

Position Overview:As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and...

About the Role:We are looking for a Customer Support Executive to join our IT Service Helpdesk team. In this role, you will serve as the primary contact for clients and brokers, providing professional assistance, resolving technical issues, and ensuring a seamless customer experience. The ideal candidate has strong communication skills, technical aptitude,...

About KKdayKKday is accelerating the world's transition to the brand new travel experience.As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers' needs. KKday has curated more than 300K unique experiences and activities in over 92 countries and 550 cities around the world. Moreover,...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

We're looking for a dedicated and empatheticSenior Executive, Customer Experienceto join one of the leading Insurance companies. In this role, you'll proactively reach out to customers who have shared feedback or concerns, ensure their issues are addressed, and identify opportunities for improvement. Key ResponsibilitiesMonitor customer feedback and survey...

Roles:Provide real-time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationship with the Bank customers in Malaysia.Guide customers in using the Bank application and resolve issues...

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and...

What you'll do?Respond to customer inquiries and resolve complaints through email channels in a timely and courteous manner.Address all customer concerns in alignment with company policies, procedures, and service standards.Proactively identify and assess complex or sensitive issues, escalating them to senior team members or appropriate departments when...

Get to Know our Team:Agoda's Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda's values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing...

Work Arrangement:Minimum 2 consecutive days per week (may include weekdays and weekends)Full working hours on scheduled days: 9 hours per day (including 1-hour break) or until task completionPayment based on tasks completedWork Location: Fully work from office — 1 Tech Park, Bandar UtamaPosition OverviewWe are looking for a Part-Time Customer Experience...