Product Specialist

2 weeks ago

Petaling Jaya, Selangor, Malaysia Cycle & Carriage Bintang Berhad Full time 40,000 - 60,000 per year
JOB RESPONSIBILITIES::
  • Welcome and engage walk-in customers to create a positive first impression.
  • Drive sales through excellent service, deep product knowledge, and active promotion.
  • Implement operational policies to meet customer needs and achieve brand objectives.
  • Provide accurate product and EV incentive information to customers
  • Manage sales process by prospecting, following up, maintaining pipelines, up to closures.
  • Collect leads, arrange test drives, and qualify potential customers.
  • Keep CRM updated with accurate sales, lead, and delivery data.
  • Capture and publish content across social media platforms – customer testimonials, behind the scenes, car delivery moment, events and etc.
  • Create scroll-stopping short videos and lifestyle content for TikTok, Instagram, XiaoHongShu, and YouTube Shorts.
  • Engage with followers and respond to comments or messages where needed
JOB REQUIREMENTS::
  • Diploma or Degree holders are preferred; fresh graduates are encouraged to apply.
  • Proven experience in customer service is an advantage.
  • Positive, enthusiastic, and passionate about innovation in the personal transportation industry.
  • Self-motivated with excellent time management skills and strong attention to detail.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet business-critical deadlines.
  • Committed to ethical sales practices with a strong dedication to delivering results.
  • Reliable team player with a strong sense of collaboration.
  • Excellent communication skills in both the local language and English.
  • Comprehensive knowledge of Leapmotor's products and services, with a willingness to keep up to date on EV industry trends and local incentives.

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