Front Office Intern

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia COBNB SDN. BHD. Full time 20,000 - 25,000 per year
About the Role

We are seeking a Front Office Intern to join our dynamic team at COBNB Sdn. Bhd. In this internship role, you will support the Front Office team in ensuring a smooth and pleasant guest experience from check-in to check-out. This position is ideal for students or fresh graduates looking to gain hands-on experience in the hospitality industry.

Job Description
  • Greet visitors, answer phone calls, and assist with guest inquiries in a friendly and professional manner.
  • Support the team with guest check-ins and check-outs under supervision.
  • Provide guests with basic information about facilities, nearby attractions, and services.
  • Assist with managing room reservations, including handling bookings, cancellations, and updates.
  • Help conduct routine checks on room conditions and report any cleanliness or maintenance issues.
  • Assist with basic billing inquiries and help resolve minor discrepancies.
  • Maintain the cleanliness and organization of the front office area.
  • Coordinate with other departments to ensure smooth day-to-day operations.
  • Prepare simple daily check-in/check-out lists and other guest-related documents.
  • Help identify recurring issues and suggest improvements where needed.
  • Perform basic data entry tasks, such as updating customer records and maintaining databases.
  • Carry out any ad-hoc tasks assigned by supervisors.
Requirements
  • Currently pursuing or recently completed studies in Hospitality Management or a related field.
  • Good communication and interpersonal skills, able to interact with guests from diverse backgrounds.
  • Willingness to learn, with strong problem-solving and positive attitude.
  • Able to work in a fast-paced environment and adapt to operational needs.
  • Fluent in English and Bahasa Malaysia. Mandarin proficiency is an added advantage.

  • Front Office Receptionist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Lloyd's Inn Full time 30,000 - 60,000 per year

    Company DescriptionLloyd's Inn is a boutique hotel lifestyle brand with locations in Singapore and Bali, offering a unique and personalized experience for guests. Headquartered in Singapore, Lloyd's Inn provides stylish accommodations and exceptional services to create memorable stays. We are committed to offering a high level of hospitality through our...

  • Front Office Assistant

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia The 5 Elements Hotel Full time 24,000 - 72,000 per year

    Role DescriptionThis is a full-time role for a Front Office Assistant at The 5 Elements Hotel, located in Chinatown, Kuala Lumpur. The Front Office Assistant will be responsible for greeting and assisting guests, answering phone calls, scheduling appointments, and performing various clerical and administrative tasks to ensure smooth front office operations....

  • Assistant Front Office

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Kaite Property Management Sdn Bhd Full time 24,000 - 36,000 per year

    Join us at KAITE Property Management, a wholly owned subsidiary of Berjaya and one of Kuala Lumpur's fastest-growing hospitality companies. We specialize in managing premium short-stay homes in the heart of the city, delivering exceptional comfort, seamless stays and memorable guest experiences.As an Assistant Front Office, you will support the front office...

  • Assistant Front Office Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia The Ruma Hotel & Residences Full time 66,000 - 70,000 per year

    Job SummaryThe Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the Front Office to ensure a smooth, efficient, and guest-centric experience. This role supervises the Front Office team, manages guest interactions, resolves issues, and ensures that all hotel standards and procedures are consistently...

  • Front Office Supervisor

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MANA MANA SUITES SDN BHD Full time 24,000 - 33,600 per year

    SummaryAs a Front Office Supervisor, you will play a key role in overseeing the daily operations of the front desk and ensuring a seamless guest experience. Your primary responsibility is to supervise and support the front office team, maintain high service standards, and assist inresolving guest inquiries or issues. Also play a vital role in maintaining the...

  • Front Office Assistant

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MANA MANA SUITES SDN BHD Full time 24,000 - 30,000 per year

    Job Summary:Responsible for delivering exceptional front office service by managing guest check-ins, check-outs, reservations, and inquiries with professionalism and warmth. This role supports daily operations, coordinates with internal departments, ensures compliance with standards, and actively contributes to guest satisfaction and team performance.Key...

  • Front Office Assistant

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time 42,000 per year

    As Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...

  • Front Office Assistant

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Pengkalen Holiday Resort Sdn Bhd Full time 20,000 - 30,000 per year

    Role DescriptionThis is a full-time, on-site role for a Front Office Assistant based in Kuala Lumpur. The role involves handling check-ins and check-outs, managing reservations, answering phone calls, and providing information or assistance to ensure excellent guest service.QualificationsPrior experience in a front office or customer service role is an...

  • Front Office Duty Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia St. Regis Hotels & Resorts Full time 1,800,000 - 2,400,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists the Front Office Manager in administering front office functions and...

  • Front Office Assistant

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Putra Hotel Full time 2,400 - 4,800 per year

    About the RoleA Front Office Assistant's primary responsibility is to be the first point of contact for a business, handling various administrative and customer service tasks at the front desk or reception area. You are required to manage appointments, answer phones, greet hotel guest, and provide general administrative support, ensuring a smooth and...