Specialist, Legal Response Team

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Centauri Services And Technology Sdn. Bhd. Full time 15,000 - 18,000 per year
Who We Are

Centauri Services and Technology Sdn. Bhd. provides customer support and back end support services to OK Group, an international conglomerate specialising in fintech and blockchain technology. OK Group is most known for OKX—one of the world's largest digital assets exchanges.

In recent years, OKX has also developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a brand trusted by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments.

About this job:

You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame.

What You'll Be Doing:
  • Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.
  • Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
  • Support the enhancement of our Legal Operations function.
  • Manage or participate in specific projects which may arise from time to time.
What We Look For In You:
  • A degree in law / compliance / a related field which demonstrates critical thinking.
  • Experience in a legal-related role or customer service.
  • Excellent communication and writing skills, and are detailed-oriented.
  • Fluency in both English and another major foreign language such as Mandarin or Spanish etc.
  • Ability to work independently and as part of a team.
  • Comfortable working in a fast-paced, dynamic environment with changing priorities.
  • Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
  • Solutions mindset: passionate to find the right solution and resolve the issue.
  • Excellent time management: ability to multi-task to solve issues while managing time.
  • Quick learner: ability to ramp up quickly and act on feedback constructively.
  • Willingly to work on a rotational shift to support 24x7 operations.
  • Willing to work in Tun Razak Exchange (walking distance from MRT TRX)
Nice to Haves:
  • Working knowledge of CRM tools, such as Zendesk.
  • Familiar with crypto/finance-technology industry/blockchain tracing.
  • Experience working with teams across global offices and time zones.
Why Join Us?
  • Competitive remuneration package (Basic Salary + Shift Allowances + Monthly KPIs + Annual Bonuses).
  • Meal Allowance up to RM 500/month
  • Monthly Team Building
  • RM 3500 Benefits per annum (Training & Wellness)
  • Convenient workplace (5 minutes walk from MRT TRX).
  • Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

  • Specialist, Legal Response Team

    3 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OKX Full time 60,000 - 120,000 per year

    Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking...

  • Legal Operations and Innovation Project Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Konexo Legal Resourcing Full time 80,000 - 120,000 per year

    About Konexo and Eversheds SutherlandEversheds Sutherland is a global law firm with 74 offices across 35 countries worldwide committed to delivering client service excellence. As a full service law practice, Eversheds Sutherland acts for many sectors across the UK, Europe, Middle East, Africa, Asia and the US providing legal advice to clients in each of its...

  • Legal Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Y S LING & CO. (Advocates & Solicitors) - Legal Firm Full time 30,000 - 60,000 per year

    Company DescriptionY S LING & CO. (Advocates & Solicitors) is a legal firm specializing in civil litigation, corporate law, and real estate transactions. We provide services ranging from sale and purchase agreements, debt recovery, employment disputes, corporate governance, and intellectual property laws, to insurance law. Serving a diverse clientele,...

  • Securities Services lawyer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Konexo Legal Resourcing Full time 150,000 - 200,000 per year

    About Konexo and Eversheds SutherlandEversheds Sutherland is a global law firm with 74 offices across 35 countries worldwide committed to delivering client service excellence. As a full service law practice, Eversheds Sutherland acts for many sectors across the UK, Europe, Middle East, Africa, Asia and the US providing legal advice to clients in each of its...

  • Specialist Doctors in Obstetrics

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time 30,000 per year

    Are you a dedicated and qualified Specialist Doctor looking to make a difference in patient care? Ohana Specialist Hospital is seeking passionate individuals to join our esteemed medical team in delivering exceptional healthcare services.Requirements:Medical Degree / Master / PHD with specialization in O&G or PediatricsValid medical license and board...

  • Senior Legal Officer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MKS PAMP Full time 120,000 - 360,000 per year

    MISSIONWe are seeking a highly organized and detail-oriented, and proactive Legal / Contract Management Specialist to join our Legal team. This role is critical in supporting the full lifecycle of contracts and managing legal documentation for the Company in Geneva, as well as affiliate companies in Asia, to ensure accuracy, compliance, and timely execution....

  • Senior Legal Counsel, Legal Development

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bank Negara Malaysia Full time 120,000 - 300,000 per year

    DescriptionROLE PURPOSEProvide in-house legal advice and services, as well as to assist the Bank in managing its legal risks and protecting its interests in the following matters─drafting/vetting/reviewing primary and secondary legislation of the Bankreviewing and providing feedback on policy and legislation by external stakeholders impacting the Bank and...

  • Legal Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia pitchIN Full time 60,000 - 80,000 per year

    About UsAt pitchIN, we are at the forefront of alternative financing, recognised for our pioneering role within the equity crowdfunding (ECF) arena in Malaysia. Our mission is to innovate and simplify investment avenues, empowering both seasoned investors and budding entrepreneurs. Join our dynamic team and contribute to building a seamless and transparent...

  • Legal Counsel

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bumi Armada Berhad Full time

    The Legal Counsel is responsible for the legal aspects of commercial contracts, regulatory compliance, dispute resolution, administrative matters and other legal transactions. This role serves as an advisor to the management of Bumi Armada on corporate governance, strategic, commercial and regulatory direction from a legal perspective and works to ensure...

  • Legal Executive

    2 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Quant Tech Pi Full time 60,000 - 120,000 per year

    Join us on our private equity journey at Quant Tech Pi We are seeking a highly motivated and detail-oriented Legal Executive to join our legal team and be a critical support to our legal counsel in serving legal success for the company.As our Legal Executive, you will be responsible for:1) Providing legal recommendations.Provide legal advice to Quant Tech Pi...