Face-to-Face Fundraiser

2 weeks ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia Greenpeace Southeast Asia Berhad Full time
Job Description
  • Oversee and manage all activities related to acquiring direct dialogue supporters.
  • Lead and direct a growing team of Direct Dialogue staff providing clear guidance ongoing support and opportunities for professional development.
  • Supervise train coach and enhance the skills of staff involved in the Direct Dialogue program.
  • Regularly assess and update training modules as needed to maintain high training standards.
  • Implement and enhance staff retention and rewards programs.
  • Create distance management tools to foster staff motivation and growth.
  • Focus on high-performing target groups and carry out performance evaluations for those underperforming.
  • Proactively track key performance indicators and leverage results to inform strategy aiming to enhance areas with significant growth potential.
  • Collaborate with relevant members of the Fundraising Team to effectively monitor donor conversion rates and experiment with strategies for improvement.
Job Requirements

Education:

  • Must possess a Bachelor's Degree or Diploma in Marketing Business Administration Management Information Systems Communication or a related discipline.

Work Experience:

  • A minimum of 3 years experience in fundraising or direct sales roles.
  • At least 3 years experience in leading and managing sales teams.
  • Proven track record in managing significant budgets and achieving income targets.
  • Experience in field marketing face-to-face sales or fundraising is preferred.
  • Background in collaborating with individuals from diverse cultural backgrounds.
  • Proficiency in budget forecasting and preparation of annual budgets.
  • Experience in a charity or non-profit setting is a plus.

Functional Skills:

  • Familiarity with project and budget management tools and methodologies.
  • Experience in managing project budgets.
  • Understanding of forecasting techniques.
  • Proficient in Microsoft Office applications and experience using CRM systems.
  • Strong written and verbal communication skills in English and Bahasa Malaysia are essential.

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