Branch Manager
2 days ago
Responsibility:
- Overseeing and coordinating all operations of the branch
- Plan to ensure achievement of outlet sales target, aligning with company sales policies and strategies
- Oversee inventory management of the retail outlet, ensuring that outlet is sufficiently equipped with all necessary materials for daily operational needs
- Bridge support between the ground staff and Management
- Ensure that all staff perform their role and responsibilities efficiently and effectively in achieving sales target, good customer service and the upkeep of counter
- Prepare work schedules and ensure sufficient manpower for all shifts
- Ensure that customer care guidelines are adhered to
- Ensure consistent high quality of customer service is provided in all areas
- Address customer issues and concerns promptly
Requirements:
- Proficiency in both Mandarin and English (written and spoken) to effectively communicate with Mandarin-speaking clients.
- Possess at least 3 years of experience in the beauty or related industry
- Strong communication skills to interact effectively with the management, retail staffs and customers
- Possesses good leadership skills to motivate and lead the outlet staff.
- Be detail-oriented, meticulous, and efficient in completing assigned tasks
- Working location : Pubika, Avenue K
Benefits:
- 5 days work
- Sales incentives
- KWSP, SOCSO included
- Medical and dental benefits
- Good location, easy access to public transport
- Annual Medical Check-Up
- Special Birthday Perks
- Exclusive Staff Purchase Privileges
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