Branch Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time 40,000 - 60,000 per year

Job description

  • Plan and execute business activities, oversee branch operations following approved Business Operating Model, focusing on growing branch's business, meeting branch performance target, generating profits for Retail Banking.
  • Responsible to undertake any appropriate assignment as and when allocated by the supervisors.
  • To develop and execute business plan and strategy towards achieving the branch contribution profit uplift.
  • To achieve all branches contribution assigned by Regional Director.
  • To lead and manage the sales force to achieve the assigned sales target/profit uplift.
  • To establish relationship management with the purpose of expanding business opportunities.
  • To inculcate the culture of customer experience so that customer will treat bank as their Main Bank.
  • ensure overall operational compliance in line with the internal procedure and guidelines and external regulatory requirements.
  • To ensure adequate branch manning level, effective resource management and branch well maintained at all times in order to maintain and enhance quality of service.
  • To ensure branch personnel render sufficient and quality customer service to customer
  • To manage and resolve all customer service issues as per guideline and regulation.
  • To monitor and review sales and service manning level adequacy and work closely with Head Office on optimal manning level.
  • To establish and implement HR management in line with guidelines in support of corporate strategies.
  • To monitor performance level of staff and coach towards higher performance level.
  • Identify and escalate risks inherent in particular situations or transactions. Assess, control, monitor and report impact of risks, franchise, regulatory or financial.
  • Conduct business and day to day activities contributing to a 'no surprise' compliance culture by ensuring adherence to the Group's AML programme, policies and procedures

Requirement

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Strong written and verbal communications skills
  • Good interpersonal and relationship building skills
  • Excellent planning, organization and time management skills with strong follow through abilities
  • Good team player, is self-motivated and able to work independently
  • Strong negotiation and influencing skills to drive sales
  • Strong leadership abilities, aggressive and results-oriented
  • Possess PCE,CEILI, FIMM, TBE and IPPC Licenses.

Job Type: Full-time

Pay: RM10, RM15,000.00 per month

Benefits:

  • Opportunities for promotion
  • Vision insurance

Work Location: In person

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