Branch Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tomei Consolidated Berhad Full time 90,000 - 120,000 per year

An established jeweller in retailing of gold and jewellery, with four distinguished brands, namely Tomei, Signature by Tomei, Goldheart, and Le Le Lumiere. We are seeking talented and results-driven Branch Manager to join our dynamic team. As a Branch Manager, you will be responsible for overseeing the day-to-day operations of the branch, ensuring exceptional customer service, driving sales performance, and leading a team of passionate individuals.

Job Responsibilities

  1. Manage the overall operations of the retail branch, including staffing, inventory management, and financial performance
  2. Develop and implement strategies to drive sales, increase customer satisfaction, and achieve business objectives
  3. Lead, motivate, and coach a team of retail associates, providing training and development opportunities
  4. Ensure compliance with company policies, procedures, and relevant industry regulations
  5. Foster a positive and engaging store environment that reflects the company's brand and values
  6. Collaborate with cross-functional teams to support the overall success of the business

Requirements

  1. Minimum 3-5 years of experience in a retail management role, preferably in the consumer products industry
  2. Strong leadership and people management skills, with the ability to inspire and motivate a team
  3. Excellent customer service orientation and the ability to deliver exceptional in-store experiences
  4. Proficient in data analysis and using insights to drive operational improvements
  5. Solid understanding of retail best practices, including inventory management, merchandising, and sales strategies
  6. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  7. Adaptable and able to thrive in a fast-paced, dynamic retail environment

Work Locations: Kuala Lumpur, Selangor, Penang, Kedah, Perak, Johor, Melaka, Kelantan, Negeri Sembilan, Terengganu, Pahang, Sarawak, Sabah.

Benefits:

  • Five (5) working days a week
  • Product knowledge training
  • Accommodation
  • Staff purchase benefits
  • Medical and Insurance
  • Bonus and Commission

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