Receptionist - Alila Bangsar Kuala Lumpur

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Alila Hotels Full time 14,400 - 120,000 per year

Organization- Alila Bangsar Kuala Lumpur
Summary
Join Our Front Office Team at Alila Bangsar Kuala Lumpur
Be the face of our hotel and the first warm welcome our guests receive. As a Receptionist, you'll create meaningful first impressions, ensure seamless arrivals and departures, and deliver thoughtful, personalized service that reflects Alila's values of connection, authenticity, and contemporary hospitality.

Key Responsibilities

  • Greet and welcome all guests in a friendly and professional manner, ensuring they feel at home from the moment they arrive.
  • Manage check-in and check-out procedures efficiently, ensuring accuracy in guest records, billing, and room assignments.
  • Assist guests with inquiries, requests, and directions, providing knowledgeable recommendations and thoughtful support.
  • Maintain a professional and polished appearance at all times, in line with hotel grooming standards.
  • Promote the hotel's facilities, services, and ongoing offers to enhance guest experiences.
  • Support your team by being adaptable and willing to assist in other areas when required.

Qualifications
What We're Looking For

  • Previous experience in a Front Office, Guest Services, or similar role in a hotel or hospitality environment is an advantage.
  • Fresh graduates are welcome to apply.
  • Proficient in spoken and written English; additional languages are an advantage.
  • Friendly, approachable, and guest-focused personality with a strong sense of responsibility.
  • A team player who thrives in a dynamic environment and enjoys engaging with people.
  • Flexibility to work on shifts, weekends, and public holidays.


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