Restaurant Supervisor

3 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Alila Hotels Full time 60,000 - 120,000 per year

Organization- Alila Bangsar Kuala Lumpur
Summary
Join Our Team as a Restaurant Supervisor at Alila Bangsar Kuala Lumpur
As a Restaurant Supervisor, you'll be the backbone of our dining outlet's daily operations, ensuring seamless service while mentoring the team to deliver Hyatt's signature hospitality. Your hands-on leadership will elevate guest experiences and uphold the Alila brand's excellence.

What You'll Do

  • Take full ownership of daily restaurant operations, ensuring smooth service from opening to closing
  • Lead and motivate the service team during shifts, setting the standard for hospitality excellence
  • Train and develop team members on Hyatt service standards, product knowledge, and upselling techniques
  • Maintain impeccable cleanliness and organization throughout the dining area
  • Resolve guest concerns promptly with professionalism and care
  • Work closely with kitchen and bar teams to ensure seamless coordination
  • Monitor inventory levels and assist with stock management
  • Uphold all food safety, hygiene, and licensing regulations

Qualifications
What We're Looking For

  • Proven experience in a supervisory role within luxury hotel F&B or fine dining
  • Natural leadership abilities with a passion for mentoring teams
  • Exceptional service skills and attention to detail
  • Strong problem-solving skills and ability to think on your feet
  • Knowledge of restaurant operations, including POS systems and reservations
  • Understanding of food safety standards (HACCP certification preferred)
  • Flexibility to work various shifts, including weekends and holidays

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