front office

2 days ago


Petaling Jaya, Selangor, Malaysia Seed Hotel Damansara Pelangi Full time

THIS JOB IS ROTATION SHIFT.

ONLY APPLICANTS READY TO ON DUTY IN ROTATION IS ENCOURAGE TO APPLY.

Job Summary :

  • Welcoming and assisting visitors in a friendly and professional manner.
  • To check-in and check-out the guests effectively and in accordance with Front Office policies and standard operating procedures.
  • To handle room reservation, cashiering tasks, night audit functions and related front office duties effectively and efficiently.
  • Answering telephone calls, as well as screening and forwarding calls.
  • Handling basic inquiries from the guest through phone calls or WhatsApp messaging.
  • Providing preliminary customer service, including handling complaints and forwarding queries to relevant departments.
  • Keeping the reception and lobby tidy and observing professional etiquette.
  • Performing other administrative tasks, if required.

Requirements :

  • The candidates must process at a Sijil Pelajaran Malaysia (SPM) or equivalent.
  • A good command of spoken and written Malay and English is a MUST.
  • Must have strong communication skills, team work, interpersonal relations and problem solving capabilities.
  • Have a knowledge in computer literacy.
  • Must be a result-orientated person with effective time management and operation skills.
  • Able to work independently systematically, self-motivated and a good team player.
  • Ability to prioritize work-load, work within deadliness and work on shift, weekend and public holidays.

Job Types: Full-time, Part-time

Pay: RM1, RM1,800.00 per month

Expected hours: 8 – 12 per week

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person


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