Junior Digital Marketer

3 days ago

Kuching, Sarawak, Malaysia bb-7e29-4078-af66-c3c4b88d7235 Full time

Nomad Hospitality Group is seeking a versatile and driven individual to join our team as a Junior Digital Marketer & Client Relations Executive. This role is ideal for someone who enjoys a mix of digital marketing, customer service, sales, and hands-on travel operations. You will be working closely with a young, energetic team in a fast-paced environment within the travel and hospitality industry.

Key Responsibilities

1. Digital Marketing

  • Manage and grow company social media accounts (Facebook, Instagram, TikTok, etc.)
  • Plan, create, and schedule engaging digital content
  • Assist in running paid ads and basic digital campaigns
  • Update and maintain the company website regularly
  • Track basic analytics and assist in improving online visibility

2. Client Relations & Sales

  • Respond to customer enquiries through calls, WhatsApp, email, and social media
  • Provide clear information about tour packages and services
  • Convert enquiries into confirmed sales
  • Assist in identifying potential leads and new clients
  • Maintain good relationships with customers before, during, and after their trip

3. Travel Operations Support

  • Assist in preparing itineraries, bookings, and travel documents
  • Provide administrative support when needed
  • Occasionally act as a tour leader for local or international tours
  • Ensure smooth coordination between clients, hotels, drivers, and suppliers
  • Handle tasks related to travel arrangements and operational duties

4. Flexibility & Multi-Role Responsibilities

  • Support the team in various roles depending on business needs
  • Working hours may vary when accompanying tours
  • Able to travel on weekends or public holidays based on tour schedules

Requirements

  • Experience in digital marketing OR social media management (qualification not required)
  • Experience in sales or customer service is an advantage
  • Strong written and verbal communication skills
  • Able to work independently and take initiative
  • Pleasant, friendly, and client-focused personality
  • Willing to learn, adapt, and take on multi-role responsibilities
  • Fresh graduates are welcome to apply

Working Hours

Monday to Friday: 9:00 AM – 5:00 PM

Saturday (Half Day): 9:00 AM – 12:00 PM

During tours: Working hours vary (may include weekends or travel days)

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