Senior Executive eCommerce

3 days ago

Petaling Jaya, Selangor, Malaysia DKSH Spain Full time 60,000 - 120,000 per year

Job Summary:

Responsible for DKSH's E-Commerce activity in Malaysia for our Consumer Goods Business Units. Working alongside a team of dedicated digital talent. Plays the role of key account management & strategic planning, data analytics, business & relationship development. Bringing many of the world's favorite brands to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumer.

Job Responsibilities:

Strategic Planning & Analytics


• Plans and assists in the merchandising and promotion campaigns for online channel


• Manages promotional mechanism (bundles set creation, discount promotion with e-commerce players)


• Manage stock fulfilment rate with e-retailers and clients


• Promotion price maintenance on SAP for all e-retailers/e-marketplaces & clients


• Assist in developing business plan and marketing and operational plan

 
• Ensure sales target achievement


• Build brand together with clients

 
• Monitor and evaluate outcome of implementation

 
• Monitor sales performance vs approved A&P budget

 
• Execute trade claims recovery from clients within the contractual terms and responsible for A&P

 
• Accurate price maintenance in accordance to contractual terms


• Minimize unnecessary cost & risk which impact P&L


• Robust in research and analysis of new online opportunities


• Regularly analyze trade returns and develop action plans to drive down returns or errors in delivery
• Assist in financial reconciliation supervision (accounts receivable and accounts payable)


• Business reviews and Post sales reporting.

Business Development

 
• New channel expansion & terms negotiations


• Building strong business relationships – with client and stakeholders, within the team, departments, and business unit.

General Tasks

 
• Communicate / interact the online business plan to all operational departments and business units


• Assist in expansion of E-Commerce business opportunities in mobile/ social commerce and cross-border trade


• Any other ad-hoc tasks and duties as assigned by the superior

Job Requirements:

  • Bachelor's degree Business or Economics or any relevance
  • Minimum 3-4 years' experience in a similar role, at an e-commerce platform, brand, or distributor Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantage
  • Digital savvy with knowledge of E-Commerce business models, operations, technology
  • Experience managing E-Commerce channels
  • Strong commercial and negotiation skills
  • Management consultancy experience is a plus
  • Plus point if familiar with using SAP
  • Good finance and account knowledge and hands-on experience on business process design, process architecture, and process levels
  • Consumer-first mindset, team-player
  • Strong passion in E-Commerce and business acumen
  • Ability to multi-task and possess excellent communication skills
  • Entrepreneurial mindset that is driven, flexible and willing to learn
  • Deliver on deadlines with agility and adaptability
  • Positive attitude and have a change agent mentality
  • Good level of computer literacy
  • Demonstrate ability to work independently and in teams at all levels within DKSH and with external parties
  • Strong critical thinking and problem-solving skills

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