Business Support Associates

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC Full time 40,000 - 60,000 per year
  • Supervising daily operation support / administration activities to ensure smooth execution of business operations by meeting quality and customer service expectation / indicators and accomplishing service level.

Manage all the administrative tasks in relation with no limit to following activities:

  • Support and administrate employee and contractor mobilization and deployment e.g. booking of medical, enforcement / immigration and visa clearance
  • Handling customers' enquiry
  • Administrate the generate and issuance of purchase order
  • Administrate the business licence related matter
  • Support the customer and management reporting
  • Work and collaborate closely with account manager and/or customer on the pre-payroll support function.
  • Ensure all candidate data and time & attendance records are accurate and updated in a timely manner in relevant systems.
  • Ensure full compliance process on the employee and contractor mobilization and deployment with the company or local enforcement regulation.
  • Managing any issues that may arise towards resolution in a collaborative and timely manner
  • Effectively and efficiently managing your workload including your ticket count and working proficiently to multi-task, resolving competing priorities and meeting requested deadlines.
  • Provide monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.
  • Populate reporting templates with employee information where applicable
  • Completing operations whilst providing backup support to team members on other activities during holidays
  • Provide support in the delivery of business support operations if needed.
  • Ability to work in a high volume, fast moving operational business.
  • Able to work independently as well as within a team.
  • Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
  • Professional and customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information.
  • Perform other ad hoc duties and special projects as requested.

Requirements

  • At least 2 years' experience in business or operations support role/ HR generalist experience.
  • Degree/ Diploma in Business Administration or equivalent
  • Fresh graduate welcome to apply too
  • Exhibits strong client services expertise and delivery focused
  • Proficient use of applicable technology, MS Office and Excel skill
  • Effective communication (both written and verbal) and interpersonal skills and collaborative team spirit.
  • Proven ability to multi-task and meeting tight deadline.
  • Meticulous with attention to details.
  • Able to establish effective relationships and communications with account manager and/or customer, gains trust and respect.

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