Team Lead

2 days ago

Bangsar South Kuala Lumpur, Malaysia SmartHire by SEEK Full time 90,000 - 120,000 per year
What you'll be doing?
  • Lead and motivate: Inspire and guide a team of telesales agents to achieve and exceed daily and monthly sales targets.
  • Performance management: Monitor sales performance, provide regular coaching, and offer constructive feedback to enhance team effectiveness.
  • Strategic planning: Develop and implement strategies to boost team productivity and improve conversion rates.
  • Training and development: Conduct engaging sales training sessions to strengthen product knowledge and refine pitching techniques.
  • Quality assurance: Ensure adherence to company SOPs and maintain high standards for call quality.
  • Reporting: Compile and present team performance reports and key metrics to management for strategic decision-making.
Who are they looking for?
  • Telesales experience: At least 2 years of experience in call center sales, telco fibre, or telesales environment, demonstrating your expertise in the field.
  • Proven track record: A history of meeting or exceeding sales targets, showcasing your ability to drive results.
  • Leadership skills: Strong leadership, communication, and coaching abilities to effectively guide and develop your team.
  • Language proficiency: Fluency in Bahasa Melayu and English to effectively communicate with team members and clients. Mandarin is an added advantage for reaching a broader customer base.
  • Dynamic personality: An energetic, target-driven individual who thrives in fast-paced environments and can motivate others.
Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

  • Competitive base salary with high commission potential to reward your hard work
  • Performance-based incentives to recognize your achievements
  • Clear career growth opportunities for your professional development
  • A supportive and dynamic work environment that fosters teamwork and innovation
  • Excellent work-life balance with no shift rotation
  • Convenient office location directly above LRT Kerinchi for easy commuting
How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We value diversity and encourage all qualified candidates to apply, regardless of background or experience level.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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