Senior Relationship Manager, Public Sector

2 days ago

Menara Affin TRX, Malaysia AFFIN BANK Full time 120,000 - 180,000 per year
Create the future with Affin ​​You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Assist Head of Department in credit acquisition for corporate loans/ financings to exceed target as well as managing the team members.

ACCOUNTABILITIES :

1. Credit Acquisition

  • Work with Head of Department and lead the Team Members with a focus on originating deals, wallet sizing and cross-selling on existing portfolio, exceeding clients' expectations and overall growth.
  • Work within the confines of the Risk Management framework.

2. Account Profitability

  • Maximize earnings potential and revenue of relationships.
  • Review and monitor revenue performance.
  • Multiple products sold to clients.
  • Managing portfolio's ECL and ensuring asset quality of the portfolio.

3. Client Relationship Management

  • Support, identify, solicit and establish a high value client base for the bank
  • Ultimate ownership of customer relationship and customer interface
  • Activate opportunities and risk criteria.
  • Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.
  • Internal coordination/liaison with service delivery centers / HQ departments to maximize process efficiency and customer satisfaction.

4. Service Management

  • Promptness in completing annual reviews, other credit submissions and preparation of Executive Summary, where necessary.
  • Ensure promptness and quality of credit processing
  • To present all annual review papers to Group Management Credit Committee.
  • Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL.
  • Provide customer level information to relevant parties within the Bank.
  • Facilitate the drawdown of facilities.

5. Staff Development

  • Mentor and coach to the Assistant Relationship Manager(s) (ARM)
  • Identify training needs and recommend ARM for development training.
  • When and where necessary, to guide and advise the ARM of their portfolio management

6. Compliance to Regulatory and Bank's Policies and Procedures

  • To comply with regulatory and Bank's internal policies and procedures and provide feedback to ensure better efficiency.
  • Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/ Compliance.
  • Accurately assess the risk profile, suitability and appropriateness of clients when marketing products and services by maintaining an accurate and up to date call report.
  • To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions.
  • Apply regulatory requirements such as KYC, AML/CFT and procedures at all times

7. Additional Responsibilities

  • Undertake additional responsibilities e.g. working committees etc. assigned by the immediate superior when required.

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