Payroll & Ops Specialist (Mandarin Speaker)
2 days ago
End-to-end Payroll Administration (Payroll/Claims/Incentives/Commission)
- Process salaries, benefits, and deductions per company policies, employment contracts, and legal regulations for accurate and timely payment; and prepare accurate payroll summaries for Finance and Global HR in addition to the variance reports for payroll approvals. Verify and process employee monthly Reimbursement, Commission & Incentives and prepare the related summaries & reports.
- Coordinating all employees' leave and attendance clock-in and clock-out and generating the reports for salary & overtime approvals & payment.
- Process monthly and yearly statutory submissions (EPF/SOCSO/EIS/HRDF/PCB/EA/Form E/CP8D etc.) and liaise with government agencies when the need arises.
- Updating new hires', employees' movements, and resigned employees' records in HRIS (Offboarding). Maintaining Human Resource records, such as employee personal details and those related to compensation in HRIS and Personnel File (P-Files). Record and organize the Company policies, and guidelines in the Terms & Conditions document/Employee Handbook as and when changes are communicated through company Memos/Emails/Group Chats and update HRIS accordingly.
- Resolving grievances or queries related to payroll; explaining the Company's HR policies & guidelines to the employees when queries arise.
- Support & work closely with HRBPs to support HR operations and initiatives.
- Submit HRDF claim as and when required.
- Drive continuous improvement in payroll-related areas and participate in others.
Expatriate Administration
- Manage expatriate employees' leave and attendance records and reporting.
- Prepare documentation and coordinate Employment Pass applications and renewals through relevant vendors.
- Prepare and submit monthly expatriate salary reports to Finance.
- Assist with expatriate income tax filing and related documentation.
- Coordinate with Global HR where required to ensure timely employment information updates in HRIS and to relevant parties.
Reports Preparation
- Prepare accurate payroll summaries for Finance and Global HR in addition to the variance reports for payroll approvals; furnish payroll records for Internal and External Audits.
- Provide headcount, payroll, and related reports for management review on a monthly and ad hoc basis.
- Generate reports for HR Business Partners to support HR operations and initiatives.
Budget Planning and Reporting Support
- Prepares the compensation and benefits budget, including the regular monitoring, reporting, and adjustment of the payroll, claims, incentives & commission budget.
- Provide the required reports for HR Director and Management review
- Any tasks or projects as assigned by the superiors/Company.
Job Requirements
- Minimum 3 years of experience in payroll and HR operations; Bachelor's degree in any discipline.
- Strong Excel and organizational skills with high attention to detail.
- Ability to multitask and perform effectively in a fast-paced environment while meeting deadlines.
- Proficient in English, Bahasa Malaysia, and Mandarin (Good proficiency in Mandarin is required to maintain effective communication with China stakeholders
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