Mandarin Speaker

Mandarin Speaker Job Available: (Mandarin Language is a MUST-Reading, Speaking, Writing)

Several Positions Available - Fresh graduate are welcome to apply

1. Accounts Payable and Receivable (PTP, OTC)
2. General Ledger Reporting (RTR)
3. Masterdata Management (MDM)

1. Accounts Payable and Receivable (PTP, OTC)

AP, AR is part of a team responsible for performing day-to-day tasks within the Billing and Payable function, covering Accounts Payable, Accounts Receivable, Billing, Cost Allocation and Reconciliation, as well as the Month End Closing process and some other specific accounting activities related to the stream. The Senior Analyst will be required to handle activities for any of the subfunctions within the OTC and PTP functions as assigned by the Finance Operations Manager.

This position will work with management to drive the implementation of global process initiatives to streamline and/or automate the PTP and OTC process, which includes system enhancement and process improvement.

Responsibility:

Accounts Receivable and Billing:

• Work with the Team Lead to identify the Client's billing processes and document accordingly for reference
• Review against Client billing processes and finalise the invoice with required supporting documentation (e.g. signed Client Schedule, PO, copies of third-party invoices being recharged, etc.)
• Approve and post accounting entries
• Dispatch to the Client the invoice and supporting documentation according to the Client's billing process
• Review against Client billing processes and finalise the draft credit note or raise the credit note, with required supporting documentation
• Approve and post accounting entries
• Dispatch to the Client the credit notes and supporting documentation according to the Client's billing process

Accounts Payable & Invoice Processing:

• Receive and save vendor invoices/vendor billing files and supporting documents
• Check all invoices for proper documentation, attach the invoice to the AP System and submit for payment accordingly. Ensure invoices are processed in line with WPP Policies, SOX requirements, and Standard Operating Procedure (SOP)
• Process invoices, credit memos and debit memos in a timely and accurate manner according to the SLA / KPI set by management and agreed with WPP Operating Companies (OpCo)
• Ensures that all invoices assigned are properly accounted for at the end of each business day
• Respond to vendor inquiries. Follow up with the vendor and respective OpCo to resolve all discrepancies in a timely manner
• Verifies vendor accounts by reconciling monthly statements and related transactions
• Perform reconciliations of vendor statements, research, and address discrepancies as appropriate
• Review reconciliation and supporting documentation for purchases made by the Company, Settled Credit Card, and revert to OpCo on queries
• Properly book and upload all intercompany transactions
• Work with PTP Leaders on Account Analysis to clear Aged AP and Net Debit Balance (NDB)

Other Responsibilities:

Query Management:

• Receive, record, and resolve queries from Clients, Vendors, or OpCos.
• Collaborate with OpCo to resolve complex queries.
• Ensure timely closure of all queries.
• Report monthly on open queries to OpCo.

Accounts Receivable (AR):

• Independently drive AR ageing reporting and review calls with OpCo.
• Ensure accuracy, quality, and timely delivery of assigned AR tasks per SLAs/KPIs.

Issue Resolution & Risk Management:

• Handle high-complexity issues with minimal guidance.
• Identify, troubleshoot, and escalate risks or issues to management/internal clients.
• Follow through on issues until resolution.

Collaboration & Communication:

• Work closely with WPP OpCo contacts and cross-functional teams to support OTC and PTP processes.
• Participate in month-end close activities.

Process Improvement & Projects:

• Support system enhancements, UAT, migrations, and scope expansions.
• Drive standardisation, data mapping/cleansing, and improvement initiatives.

Compliance & Standards:

• Adhere to accounting principles, company policies, and internal/external regulations.
• Follow standard operating procedures and Target Operating Model (TOM).

Knowledge Sharing:

• Guide and support team members through knowledge transfer and best practices.
• Ensure quality and consistency during staff transitions.

Qualifications & Experience

• Diploma or Degree in Finance, Accounting, or related field.
• 1–3 years of relevant experience in a shared services environment (fresh graduates may be considered).
• Basic understanding of accounting principles and procedures.
• Experience with ERP systems (preferred).
• Proficient in Microsoft Excel and Office 365.

Competencies & Skills

• Proficient in Mandarin (speaking, reading, writing).
• Fluent in English (written and spoken)
• Strong interpersonal and customer service skills.
• High attention to detail and accuracy in data entry and ERP usage.
• Ability to manage high-volume tasks in a complex work environment.
• Excellent time management and organisational skills.
• Effective communicator and collaborator in team settings.
• Proactive with strong business acumen and customer focus.
• Analytical and skilled in problem-solving.

2. General Ledger Reporting (RTR)

The role will responsible for period end close activities, fixed asset management, intercompany transactions, bank transactions, balance sheet reconciliation, financial and management reporting, local statutory and tax support for WPP subsidiaries.

Responsibility:

• Ensure accuracy and timeliness in processing general ledger entries, fixed assets transactions, banking transactions, preparing financial and management reports, balance sheet reconciliation, and supporting local statutory and tax (direct and indirect) in accordance with WPP policies and procedures, local accounting standards and requirements.
• Work closely with WPP Operating Units (OpCo) Finance to understand current activities and ensure all changes are reflected in financial statements.
• Collaborate with OpCo to clear aged balance sheet items.
• Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary.
• Liaise with internal/external stakeholders as and when necessary
• Ensure service level agreements (SLA) and monthly performance and productivity KPIs are met
• Ensure the ownership of all applicable internal controls related to RTR processes.
• Proactively work with the team lead/manager to identify, propose and implement continuous process improvement opportunities in existing processes.
• Participate in continuous process improvement projects and plans
• Involvement in ad hoc activities or projects.

Qualifications & Experience

• Bachelor's Degree in Accounting or related field, and/or professional accounting qualification (e.g., ACCA, CPA, MIA).
• 1–2 years of relevant experience in accounting for Analyst roles.
• 3–4 years of experience for Senior roles.
• Prior experience in audit and tax is an added advantage.
• Exposure to MNC environments and consolidated group accounts is beneficial.
• Experience with ERP systems (Added Value)

Competencies & Skills

• Fluent in Mandarin (read/write/speak)
• Fluent in English (read/write/speak)
• Strong knowledge of accounting entries, processes, and standards.
• Meticulous with high attention to detail.
• Excellent interpersonal and teamwork skills.
• Proactive and self-driven.
• Strong analytical and problem-solving abilities.

3. Masterdata

This role is responsible for managing all activities relating to master data maintenance and master data-related processes and requests. The incumbent is also responsible for ensuring compliance with control procedures on the maintenance of master data and governing the integrity of master data in all ERP systems and applications.

2 Key Results / Accountabilities:

• Maintains (creates, amends, inactivates, and/or deletes) the master data in the ERP systems and/or banking systems or portals based on approved master data change requests received
• Ensures creation and changes made are in accordance with the SOP, policy, regulations, and internal controls requirements
• Maintains proper change records on changes made, including generating reports for review and approval
• Supervises and provides guidance to the Master Data Analyst
• Reviews & approves creation or change made by the Master Data Analyst
• Proactively identifies, proposes, and implements continuous improvement initiatives within existing processes
• Supports new transition and migration projects as assigned
• Assists in ad-hoc functions, assignments, and related duties as and when required.

3 Qualifications & Experience and Competencies:

Education and Experience

• A Bachelor's Degree in IT or Business Administration, or other related field, is welcome to apply.
• A minimum of 2-3 years of experience in a Master Data or System Administration role or function.
• Experience in a shared service centre environment will be an advantage.
• Experience in using ERP systems.

Competencies Skills

• Able to Speak, Read, and Write in Mandarin.
• Computer-literate and well-versed with Microsoft Office applications.
• Excellent English writing & and communication skills.
• Good customer service mindset.
• Appreciation and ability to link system requirements to business processes and outcomes.