Front Desk

2 weeks ago

Bandar Utama Selangor, Malaysia EDUTRONIC SDN. BHD. Full time 40,000 - 60,000 per year

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person to fulfil the role of a Front Desk & Admin Executive.

The person must be able to work on one day of weekends (either Saturdays and/or Sundays) + 4 days weekdays.

A brief job description of the role:

  • Interact with customers in person, on the phone and online, attend to their enquiries and requests.
  • Identify customer needs and take proactive steps to maintain and improve customer experience.
  • Handle general administrative tasks and coordinate and schedule meetings, appointments, and travel arrangements for senior executives and staff members.
  • Prepare reports, presentations, and other documentation for meetings and presentations.
  • Organize and maintain physical and electronic files, records, and databases, ensuring accuracy and confidentiality.
  • Oversee office supplies inventory and place orders when necessary.
  • Serve as the point person for maintenance, mailing, shipping, and purchasing requests.
  • Liaise with external vendors, suppliers, and clients to ensure smooth business operations.
  • Provide administrative support to various projects, as assigned.

Qualifications:

  • Proven experience as a receptionist/front desk, administrative assistant, or similar role (preferred 1–2 years preferred).
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Skills and Competencies:

  • Excellent verbal and written communication skills in English (compulsory) and Mandarin (preferred); additional languages are a plus.
  • Strong organizational and time-management skills.
  • High level of professionalism and a pleasant, approachable demeanor.
  • Attention to detail and ability to maintain confidentiality.
  • Good interpersonal skills and ability to work well with people at all levels.
  • Proactive and able to work independently with minimal supervision.

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