Insurance Business Analyst

2 weeks ago

Puchong New Village, Malaysia Adecco Full time 57,600 - 58,720 per year

Position: Insurance Business Analyst

Industry: Premium Automotive

Working Day/Hours : Monday - Friday, 8.30am – 5.30pm

Working Duration: 12 month (renewable subject to performance and approval)

Working Location: Level 3, 16A Jalan BK 1/13 Taman Perindustrian Bandar Kinrara, 47180 Puchong, Selangor

Salary: Basic up to RM 4,780 (Based on experience + skills) with statutory contribution + leave entitlement + medical insurance

Role & Responsibilities:


• Support the insurance manager to drive digitalization of the Insurance business in close cooperation with Headquarters.


• Prepare local market readiness of integrating Insurance into the customer journeys by using our Insurance Point of Sale Solution (IPOS).


• Identify market needs and proactively analyse as-is processes with the aim to increase integration readiness with the existing scalable product portfolio.


• Prepare GAP analysis that clearly illustrate the delta between planned and current digital

product(s) and processes.


• Analyses of market needs, document initial feature description, acceptance criteria and needs

for the Product Team to explore and prioritize.


• Coordinate market Change Requests (CRs) with the Product Team.


• Identifying any critical issues to be reflected under local regulatory, legal and data compliance

aspects.


• Assist in adhoc tasks related to the day to day insurance business operation.

Requirements:

  • Bachelor's degree in Business, Insurance, Finance, or related field.
  • Minimum 1 years of experience in insurance operations, business analysis, or digital transformation roles.
  • Experience with Insurance Point of Sale (IPOS) systems or other insurance digital platforms is a plus.
  • Strong analytical skills with the ability to assess processes, identify gaps, and recommend improvements.
  • Understanding of regulatory, legal, and data compliance in insurance operations.
  • Ability to document requirements, acceptance criteria, and change requests for the Product/IT team.
  • Excellent communication and stakeholder management skills to coordinate with headquarters, product teams, and local teams.
  • Detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment.

If you are interested to apply, please forward your latest resume to or

Subject: Job Application – Insurance Business Analyst

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