Inside Sales Representative

2 weeks ago

George Town, Penang, Malaysia HUDSON RPO (SINGAPORE) PTE. LTD. Full time 60,000 - 80,000 per year

Company: Arrow Electronics

Location: Georgetown (Penang)

Job Description

We are recruiting on behalf our client in the Electronic Distributor industry. The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales.

Key Responsibilities

  • Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships
  • Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as e-Compass, Consignments, CARES (Customer Automated Replenishment System); sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
  • Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.
  • As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote markup (owns strategy and application) and notify customer of all/any price increases.
  • This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by company.

What We Are Looking For

  • Diploma / Bachelor's degree in any field.
  • Excellent communication skills (spoken and written) in English & Mandarin to effectively communicate with Mandarin-speaking clients.
  • At least 1-2 years inside sales experience in the Electronics industry.
  • Excellent communication and interpersonal skills
  • Proactive, outspoken, and strong can-do attitude

Employee Benefits

  • We provide a range of health-related benefits, including medical insurance, optical and dental
  • Discretionary bonus paid annually determined by financial metrics and individual performance.
  • Quarterly Incentives
  • Pleasant workspaces
  • Positive culture
  • Providing a structured schedule that promotes work-life balance

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