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Area Manager

3 weeks ago

Klang, Selangor, Malaysia AGTM GROUP SDN BHD Full time
Position Overview

The Area Manager will be responsible for overseeing multiple F&B outlets across Selangor Branches, ensuring operational excellence, consistent customer experience, and achievement of business targets. This role requires strong leadership in managing restaurant teams, optimizing performance, and driving growth in a competitive market.

Key Responsibilities
Operational Excellence
  • Supervise day-to-day operations across all assigned restaurants/outlets.
  • Ensure compliance with food safety, hygiene, and health regulations.
  • Monitor inventory levels, supply chain efficiency, and cost control.
  • Implement standard operating procedures (SOPs) to maintain consistency in service and product quality.
Sales & Business Growth
  • Drive sales performance to meet revenue and profitability targets.
  • Identify opportunities to expand market share and customer base.
  • Analyze sales data to optimize menu offerings and pricing strategies.
Team Leadership
  • Recruit, train, and mentor outlet managers and staff.
  • Conduct regular performance reviews and provide coaching.
  • Build a culture of teamwork, accountability, and customer focus.
  • Ensure adequate staffing levels and effective scheduling.
Reporting & Analysis
  • Prepare reports on sales, operations, and staff performance.
  • Track KPIs such as food cost percentage, labor cost, and customer satisfaction scores.
Requirements
  • Minimum 1 years and above of experience in F&B management, preferably multi-outlet.
  • Strong knowledge of food safety standards and restaurant operations.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to travel frequently within Selangor and Negeri Sembilan.
Competencies
  • Strategic thinking and decision-making.
  • Strong interpersonal and negotiation skills.
  • Ability to manage multiple outlets simultaneously.
  • Results-driven with a focus on continuous improvement.