IT Support Engineers

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia NCS Pte Ltd Full time

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

[This opportunity will be based in Singapore, and we are partnering with JobStreet Malaysia, who will be supporting your queries. JobStreet Consultants will be in touch with you directly.]

As an IT Support Engineer with NCS Group, the broad area of your job responsibilities will cover the following:

  • Perform End User Support – Client Management
  • Perform troubleshooting for client platform related problems.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Perform service request related to client platforms.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Involve in client platform implementation/upgrade project.
  • Perform follow-up with vendor on replacement of hardware.
  • Perform asset management & update asset records.
  • Perform user account management (eg. Create password, reset & delete)
  • Perform local server administration to facilitate software distribution & patch management service.
  • Manage client platform implementation / upgrade project.
  • Ensure deliverables meet service level requirement. Propose and implement action plan when required.
  • Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
  • Submit progress reports

Ideal candidate should possess the following:

  • Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline
  • Preferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage
  • Computer literacy in MS Office
  • Proficiency in Technology will be added advantage
  • Independent, resourceful, result-oriented individuals with a "can-do" attitude

  • L1 IT Support Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Nova Core IT Full time 3,500 - 6,000 per year

    If you're early in your IT career and love solving problems, this is the perfect place to grow.We're looking for someone who's eager to learn, enjoys helping people with tech issues, and wants real hands-on experience with desktops, laptops, networking and more. What You'll Be Doing:Provide remote support to users (desktop, laptop, basic network).Go onsite...

  • Network Engineer – Data Center

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Advance Global IT Support (AGITS) Full time 90,000 - 120,000 per year

    About the RoleWe are seeking ahighly skilled Network Engineerwith hands-on experience inData Center design, architecture, configuration, and implementation. The ideal candidate will be responsible for managing and automating network environments using modern tools and technologies, ensuring high availability, reliability, and performance.Key...

  • Desktop Support Engineer

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Total IT Global Full time

    The Role: You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage of standard applications and IT services.Providing monthly help desk reports.Ideal...

  • Network & Security Support Engineer (L3) - Malaysian (Hybrid)

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Full time 120,000 - 168,000 per year

    Key responsibilities:Take ownership of supporting tickets and incident management, troubleshooting issues end-to-end and keeping customers updated.Be the go-to escalation point for junior engineers by guiding, mentoring and solving any complex issues.Support Fortinet firewall products and related technologies, including configuration, monitoring, and...

  • Design Engineer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia VSL Engineers (M) Sdn Bhd Full time 60,000 - 80,000 per year

    Job DescriptionAssist in preparing design drawings and documentation using computer-aided design (CAD) software or manual drafting, under the supervision and guidance of the Design Engineer/Design Manager.Support in checking and validating design details to ensure compliance with relevant design codes, standards, and local bylaws.Participate in internal...

  • Network & Security Engineer (Level 2/3 Support) - Malaysian - Remote/Hybrid

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Full time

    Key responsibilities:Take ownership of supporting tickets and incident management, troubleshooting issues end-to-end and keeping customers updated.Be the go-to escalation point for junior engineers by guiding, mentoring and solving any complex issues.Support Fortinet firewall products and related technologies, including configuration, monitoring, and...

  • System Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agrius IT Full time 40,000 - 60,000 per year

    Company DescriptionAgrius IT is a trusted provider of Third-Party Maintenance (TPM) services, offering comprehensive support for data center infrastructure, including servers, storage, and networking equipment. Our solutions focus on cost optimization and sustainable IT practices, providing 24/7 technical support, various Service Level Agreements (SLAs), and...

  • System Engineer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agrius IT Full time

    Company DescriptionAgrius IT is a trusted provider of Third-Party Maintenance (TPM) services, specializing in support for data center infrastructure such as servers, storage, and networking equipment. With a global presence and expertise spanning multiple brands, we offer 24/7 technical support, various Service Level Agreements (SLAs), and a vast inventory...

  • Desktop Support Engineer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Total IT Global Full time 24,000 - 72,000 per year

    ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with...

  • SNOC Network Security Engineer

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Full time

    We are seeking an experienced L2/L3 Network Engineer to join our offshore team supporting our Australian operations. The ideal candidate will be technically strong, possess excellent communication skills, and demonstrate the maturity and leadership potential to guide junior engineers.Key responsibilities:Take ownership of supporting tickets and incident...